Overview
On Site
Full Time
Skills
TPM
Total Productive Maintenance
Pivotal
Requirements Elicitation
Amazon Web Services
Product Engineering
UI
High Availability
Roadmaps
Requirements Management
Project Implementation
Product Design
Management
Design Patterns
IT Program Management
Analytical Skill
Conflict Resolution
Problem Solving
Communication
IaaS
Research
Agile
Software Development Methodology
User Experience
Usability
Workflow
SAP BASIS
Law
IT Service Management
Innovation
Collaboration
Recruiting
Insurance
Finance
Professional Development
Training
Leadership
CompTIA
Customer Service
Career Counseling
Apex
Oracle Application Express
Job Details
Job#: 2071541
Job Description:
Job Description: Amazon's Workplace Health & Safety (WHS) DataTech team is seeking a Senior Technical Program Manager (TPM) to drive the development of mission-critical solutions that serve the health and safety of over 1.4 million Amazon employees worldwide.
As a Senior TPM, you will lead complex, cross-functional programs focused on improving safety through technology. You will play a pivotal role in requirement gathering, stakeholder alignment, and program execution for a high-impact product actively used across the majority of Amazon's global fulfillment centers.
You will serve as the technical bridge across product, engineering, and business teams- translating high-level business goals into actionable technical deliverables, identifying and mitigating risks, and ensuring on-time delivery of scalable and reliable solutions. You may also engage directly with end users (e.g., field safety teams, operations managers) to conduct interviews, assess usability gaps, and propose product improvements including UI/UX patterns.
Key Responsibilities:
Partner with WHS stakeholders to define and gather requirements for a high-availability, global product supporting health and safety operations.
Drive the program lifecycle: roadmap planning, requirements management, project execution, and delivery.
Collaborate closely with software engineers, scientists, designers, and business stakeholders to align priorities and ensure solutions meet end-user needs.
Influence product design and architecture through technical insights and deep understanding of operational requirements.
Identify and resolve bottlenecks, manage program risks, and communicate effectively across technical and non-technical stakeholders.
(Optional but valued) Conduct usability interviews and help shape UX and workflow design patterns based on end-user feedback.
Basic Qualifications:
7+ years of experience in technical program management or software project/product delivery in a complex, cross-functional environment.
Proven ability to translate business requirements into scalable technical solutions.
Strong analytical and problem-solving skills with a track record of delivering results.
Excellent communication skills, both written and verbal, with the ability to lead discussions with diverse stakeholders.
Experience working with distributed systems, cloud infrastructure, or enterprise-scale software systems.
Preferred Qualifications:
Familiarity with workplace safety, health systems, or operations environments.
Experience working with UX designers and usability research methods.
Ability to influence without authority and navigate ambiguity.
Working knowledge of Agile or similar software development methodologies.
Experience conducting stakeholder interviews and synthesizing insights into technical solutions.
Bonus Skills:
Background or strong interest in UX design-particularly in identifying usability pain points and proposing actionable design improvements.
Experience working on products at the intersection of physical operations and digital workflows.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Job Description:
Job Description: Amazon's Workplace Health & Safety (WHS) DataTech team is seeking a Senior Technical Program Manager (TPM) to drive the development of mission-critical solutions that serve the health and safety of over 1.4 million Amazon employees worldwide.
As a Senior TPM, you will lead complex, cross-functional programs focused on improving safety through technology. You will play a pivotal role in requirement gathering, stakeholder alignment, and program execution for a high-impact product actively used across the majority of Amazon's global fulfillment centers.
You will serve as the technical bridge across product, engineering, and business teams- translating high-level business goals into actionable technical deliverables, identifying and mitigating risks, and ensuring on-time delivery of scalable and reliable solutions. You may also engage directly with end users (e.g., field safety teams, operations managers) to conduct interviews, assess usability gaps, and propose product improvements including UI/UX patterns.
Key Responsibilities:
Partner with WHS stakeholders to define and gather requirements for a high-availability, global product supporting health and safety operations.
Drive the program lifecycle: roadmap planning, requirements management, project execution, and delivery.
Collaborate closely with software engineers, scientists, designers, and business stakeholders to align priorities and ensure solutions meet end-user needs.
Influence product design and architecture through technical insights and deep understanding of operational requirements.
Identify and resolve bottlenecks, manage program risks, and communicate effectively across technical and non-technical stakeholders.
(Optional but valued) Conduct usability interviews and help shape UX and workflow design patterns based on end-user feedback.
Basic Qualifications:
7+ years of experience in technical program management or software project/product delivery in a complex, cross-functional environment.
Proven ability to translate business requirements into scalable technical solutions.
Strong analytical and problem-solving skills with a track record of delivering results.
Excellent communication skills, both written and verbal, with the ability to lead discussions with diverse stakeholders.
Experience working with distributed systems, cloud infrastructure, or enterprise-scale software systems.
Preferred Qualifications:
Familiarity with workplace safety, health systems, or operations environments.
Experience working with UX designers and usability research methods.
Ability to influence without authority and navigate ambiguity.
Working knowledge of Agile or similar software development methodologies.
Experience conducting stakeholder interviews and synthesizing insights into technical solutions.
Bonus Skills:
Background or strong interest in UX design-particularly in identifying usability pain points and proposing actionable design improvements.
Experience working on products at the intersection of physical operations and digital workflows.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.