Business Management Specialist

Required Skills and Experience

• 10 or more years experience in strategic communications or project management, preferably in public-sector IT.
• Proven ability to manage communications across multiple large-scale initiatives.
• Strong background in change management, crisis communication, and executive reporting.
• Familiarity with compliance frameworks (CJIS, HIPAA, NIST)
• Excellent writing, editing, and presentation skills.

Primary Responsibilities

• Develop and implement communication strategies for OIT initiatives, ensuring alignment with agency goals.
• Coordinate messaging across major projects (e.g., OBIS Modernization, Cloud Modernization, etc.) from planning through implementation.
• Serve as the main liaison for all OIT communications with external partners, agencies, and stakeholders and the client Office of Communications;
• Create and manage internal communication tools (e.g., newsletters, dashboards) for project updates.
• Assist with IT crisis communication and risk messaging efforts for disruptions or compliance issues.
• Support change management by crafting and/or reviewing internal or vendor-developed communication plans that promote staff engagement.
• Ensure all communications meet federal and state compliance standards (e.g., Criminal Justice Information Services [CJIS], Health Insurance Portability and Accountability Act [HIPAA], National Institute of Standards and Technology [NIST])
• Track and adjust communication effectiveness using feedback, surveys, and performance data.

Preferred Skills

• Experience with business process mapping and facilitating sessions with leadership and Subject Matter Experts (SMEs); and
• Understanding of web applications supporting business functions.