Overview
On Site
USD 20.90 - 22.00 per hour
Contract - W2
Contract - Independent
Skills
Technical Support
Software Troubleshooting
Identity Management
Group Policy
Collaboration
Regulatory Compliance
Training
Remote Support
Management
Active Directory
Microsoft Windows
Operating Systems
Disk Imaging
Computer Hardware
Communication
Customer Service
Documentation
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Privacy
Job Details
Description
We are looking for a skilled Desktop Support Analyst to join our team in Phoenix, Arizona. In this long-term contract role, you will be responsible for providing technical assistance and troubleshooting support for desktop systems and related hardware. The ideal candidate will have expertise in managing workstations, Active Directory, and Windows 10 environments.
Responsibilities:
Provide technical support for desktop systems, including hardware and software troubleshooting.
Manage workstation configurations and ensure optimal performance.
Administer Active Directory, including user account management and group policy updates.
Perform desktop imaging and deployment to maintain consistency across the organization.
Diagnose and resolve issues with Windows 10 operating systems.
Collaborate with team members to ensure timely resolution of technical incidents.
Maintain accurate documentation of support activities and system configurations.
Assist with hardware upgrades and replacements as needed.
Ensure compliance with company policies and security protocols.
Offer guidance and training to end-users to improve their understanding of system functionality.
Requirements
Proven experience in desktop support and workstation management.
Strong knowledge of Active Directory administration.
Expertise in troubleshooting and maintaining Windows 10 operating systems.
Familiarity with desktop imaging processes and tools.
Proficiency in diagnosing hardware issues and recommending solutions.
Ability to work effectively in a team-oriented environment.
Excellent communication and customer service skills.
Strong organizational and documentation abilities.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.
We are looking for a skilled Desktop Support Analyst to join our team in Phoenix, Arizona. In this long-term contract role, you will be responsible for providing technical assistance and troubleshooting support for desktop systems and related hardware. The ideal candidate will have expertise in managing workstations, Active Directory, and Windows 10 environments.
Responsibilities:
Provide technical support for desktop systems, including hardware and software troubleshooting.
Manage workstation configurations and ensure optimal performance.
Administer Active Directory, including user account management and group policy updates.
Perform desktop imaging and deployment to maintain consistency across the organization.
Diagnose and resolve issues with Windows 10 operating systems.
Collaborate with team members to ensure timely resolution of technical incidents.
Maintain accurate documentation of support activities and system configurations.
Assist with hardware upgrades and replacements as needed.
Ensure compliance with company policies and security protocols.
Offer guidance and training to end-users to improve their understanding of system functionality.
Requirements
Proven experience in desktop support and workstation management.
Strong knowledge of Active Directory administration.
Expertise in troubleshooting and maintaining Windows 10 operating systems.
Familiarity with desktop imaging processes and tools.
Proficiency in diagnosing hardware issues and recommending solutions.
Ability to work effectively in a team-oriented environment.
Excellent communication and customer service skills.
Strong organizational and documentation abilities.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.