Overview
On Site
BASED ON EXPERIENCE
Contract - W2
Skills
SYSTEM ADMINISTRATOR
SECRET
ACTIVE DIRECTORY
STATE OF
DEPARTMENT OF
Job Details
DPP is seeking an On-Site System Manager (OSSM) for an opportunity in Albuquerque, New Mexico. Candidates must be eligible to attain a Secret US security clearance.
Work arrangement:
Click the apply button or contact our recruiter Carolyn at to learn more about this position (#25-00291).
Work arrangement:
- Fully onsite
- W2 position; 12 months
- Must be eligible to attain a Secret US security clearance, which requires a thorough background search and ship.
- The On-Site System Manager provides support in areas of IT system administration and litigation technology support.
- Assist the IT staff and users with correcting hardware, software, connectivity and applications issues or application-based problems using established client or industry standard resolution procedures.
- Support user s moves, additions, changes, and deletions requested from the US Attorney Office user base.
- Accurately answer technical support questions posed by users either over-the-phone, desk-side or by email. As a single point of contact for problems, contractor personnel must have a basic understanding of the US Attorney Procedures (USAP), policies, software, hardware, communications, security, and network systems employed in the USAO, NOC, JDC, and EOUSA network computing environments.
- Independently, or in concert with the USAO System Manager, diagnose and resolve information technology problems that affect USAO users or operations and provide for the prompt, orderly hand-off of calls to the designated support staff or hardware vendor to initiate the appropriate service response.
- Perform configuration and installation or secure shipment of servers, mobile devices, laptops. Workstations, network switches, hubs, fiber transceivers, printers, system hard drives, etc., when required per standard procedures.
- Perform end-user support, network administration, system administration, user training, user account management, Systems Manager training, technical bulletin installation, and daily tape system backup/recovery, as required.
- Work closely with the district Systems Manager on all aspects of the IT function in the district
- Provide basic litigation support in the areas of PowerPoint presentation, document management and computer set-up in the courtroom.
- Associate degree in computer science or related field; OR
- CompTIA A+ certification; OR
- 2 years IT Help Desk support experience in a Windows Active Directory environment; OR
- 2 years experience in Computer/IT operations/support in a Windows Active Directory environment
- Experience in managing and supporting Microsoft Windows and Office products (i.e., Word, Excel, Access, SharePoint, Outlook, and PowerPoint).
- Knowledge of litigation support software (i.e., Concordance, Sanctions) is a plus.
- Experience with various Apple hardware (i.e., iPhone, iPad) and other mobile devices.
- Strong background in customer service.
- Experience with office automation hardware, software, and printer support.
Click the apply button or contact our recruiter Carolyn at to learn more about this position (#25-00291).
DPP offers a range of compensation and benefits packages to our employees and their eligible dependents. Call today to learn more about working with DPP.
: This role requires the ability to obtain a Secret US security clearance, which requires a thorough background search and ship. Residency requirements apply. EOE/AA/V/D
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.