Overview
Skills
Job Details
Cloud Developer
Position Summary:
As a Cloud Developer with a focus on Generative AI, you will design and build an innovative application that transforms how developers interact with cloud technologies. Your work will help shape our agent-oriented software engineering (AOSE) journey. You will combine conversational AI, intelligent workflows, and integrated agents to automate and enhance developer experience using cloud at Fiserv.
Primary Responsibilities:
? Leading the design, development, and implementation of an agentic customer engagement platform, leveraging the latest Generative AI capabilities
? Collaborating with other development teams to integrate agents, tools, and cloud services, ensuring seamless functionality and efficient workflows
? Monitoring, operating, and optimizing the solution for performance, customer satisfaction, and cost efficiency, ensuring high availability and responsiveness.
? Develop and integrate autonomous, agents that can plan, execute, and monitor tasks across cloud platforms, including retrieval-augmented generation, tool use, and workflow automation
? Participating in code reviews, technical discussions, and contributing to the overall architectural strategy of AI solutions
? Integrate large language models (LLMs), vector search, and other ML capabilities to power conversational experiences and intelligent recommendations
? Collaborate with software engineering and security teams to ensure new services and features are production-ready and meet reliability standards
Requirements
Qualifications:
? Familiarity with Agent Development Kit (ADK), Model Context Protocol (MCP) and strong skills in prompt engineering for optimizing Generative AI model outputs.
? 5+ years of experience in software development with proficiency in at least one programming language (e.g., Python, Go, Java, C++)
? Experience administrating cloud platforms (AWS, Google Cloud Platform, Azure), including networking, security, containerization, storage, data management, and serverless technologies
? Deep understanding of observability (monitoring, alerting, and logging) tools in cloud environments. Ability to set up and maintain monitoring dashboards, alerts, and logs
? Familiarity with Continuous Integration/Continuous Deployment (CI/CD) tools for automated testing, deployments, provisioning, and observability
? Ability to manage and respond to incidents, perform root cause analysis, and implement post-mortem reviews
? Understanding and practical experience with MLOps principles for managing the machine learning lifecycle
? Experience with data management and engineering principles in a cloud context
Additional Qualifications a Plus:
? Experience working with enterprise-scale financial services or other regulated industries
? 5+ years of experience in SRE, DevOps, MLOps, infrastructure, or cloud engineering roles, preferably supporting large-scale, distributed systems.
? Experience leading technical projects or mentoring junior engineers
? Cloud Certifications: Certified Engineer, Developer, Architect, DevOps