ServiceNow Architect with Discover (Only W2)

Job Title: ServiceNow Architect with Discovery (Only W2)

Location: Charlotte, NC (Hybrid)

Duration: Long Term

Responsibilities:

• Lead solution design for ServiceNow Discovery and SACM processes, focusing on cloud environments.
• Provide expert technical recommendations aligned with business requirements and best practices.
• Design and implement discovery strategies, including hardware, software, and cloud asset discovery.
• Collaborate with stakeholders to understand their needs and translate them into scalable, efficient discovery solutions.
• Develop and maintain documentation for discovery processes, configurations, and architecture.
• Stay abreast of the latest ServiceNow features, cloud discovery advancements, and industry best practices.
• Assist in the integration of Discovery with other ITSM processes and tools.
• Perform gap analysis and recommend improvements to existing discovery solutions.
• Ensure compliance with security and governance standards related to discovery and cloud management.

Requirements:

• Proven extensive experience with ServiceNow Discovery, particularly Cloud Discovery.
• In-depth understanding of CSDM (Configuration Management Database) and CDM (Configuration Data Model).
• Strong knowledge of cloud concepts, including hardware and software discovery in cloud environments.
• Hands-on experience with designing and implementing complex discovery solutions.
• Solid understanding of IT asset management, configuration management, and service management best practices.
• Excellent problem-solving skills and the ability to deliver innovative solutions.
• Strong communication and stakeholder management skills.
• ServiceNow certifications related to Discovery, System Administration, or Cloud Management are a plus.