Sr. ServiceNow Developer Lead (Hybrid) - Newark, NJ (webcam) - Only locals with valid DL copy.

Overview

Hybrid
Up to $100
Accepts corp to corp applications
Contract - Independent
Contract - W2

Skills

Sr. ServiceNow Developer
ServiceNow administration
ServiceNow development
ITIL processes
JavaScript
Glide API
Flow Designer
ServiceNow Studio
REST APIs
SOAP APIs
system integration
custom application development
workflow automation
CMDB
Incident Management
Problem Management
Change Management
Asset Management
Service Catalog
Knowledge Management
role-based access control
platform upgrades
technical documentation
user training
ITOM Discovery
Event Management
Performance Analytics
Agile methodologies
Scrum
business analysis
stakeholder management

Job Details

Job Title: Senior ServiceNow Lead

Location: Newark, NJ 07102 (Hybrid)
Interview Mode: Webcam Interview
Duration: 12-Month Contract

Job Overview:

We are looking for an experienced ServiceNow Lead to oversee the strategic design, development, and administration of the ServiceNow platform within a large enterprise environment. This role is critical to aligning technology, workflows, and team efforts to drive operational excellence and improve IT service delivery.

The ideal candidate will possess a deep technical background in ServiceNow, strong analytical and problem-solving skills, and proven experience optimizing IT assets and processes through the platform.

Key Responsibilities:

  • Platform Administration: Configure and maintain core ServiceNow modules such as Incident, Problem, Change, Asset, CMDB, Service Catalog, and Knowledge Management.
  • Custom Development: Develop custom applications, workflows, scripts, and automation using JavaScript, Flow Designer, and ServiceNow Studio.
  • Integrations: Build and maintain integrations between ServiceNow and external systems using REST/SOAP APIs.
  • Process Optimization: Collaborate with IT and business teams to streamline and automate workflows, ensuring alignment with ITIL processes.
  • Security & Compliance: Implement role-based access controls, monitor platform health, and ensure adherence to security policies.
  • Upgrades & Maintenance: Plan and execute platform upgrades and patches with minimal downtime.
  • Documentation & Training: Create technical documentation and provide training to end-users and admins.

Required Qualifications:

  • 4+ years of hands-on experience in ServiceNow administration and development
  • Deep understanding of ITIL processes and best practices
  • Strong proficiency in JavaScript, Glide API, Flow Designer, and ServiceNow Studio
  • Experience with REST/SOAP web services for system integration
  • Ability to analyze business requirements and design effective technical solutions

Preferred Qualifications:

  • ServiceNow certifications: Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) (e.g., ITSM, ITOM, HRSD)
  • Experience with ITOM Discovery, Event Management, or Performance Analytics
  • Familiarity with Agile/Scrum methodologies

Soft Skills:

  • Excellent written and verbal communication
  • Strong collaboration and stakeholder management skills
  • Ability to handle multiple priorities in a fast-paced environment

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About HSK Technologies, Inc.