Ubuntu Field Engineer

Overview

Remote
$120,000 - $160,000
Full Time

Skills

Ubuntu

Job Details

Take2 has proven experience bridging the intersection of technology and people solutions. As a proven, trusted provider for our Federal and commercial clients, we provide the right solutions, at the right time through trusted partnerships, customized to solve our client s unique business challenges. Take2 invests time, discipline, and rigor into our technology and people solutions, as well as utilizes our proprietary People Cloud. Whether we are bridging the gap between IT talent and our customers business challenges, Take2 will work as a partner to best resolve client needs.

Take2 is seeking a Senior Dedicated Field Engineer. This is a fully remote role.

We are seeking an exceptional Senior Dedicated Field Engineer (DFE) to provide expert-level technical support and strategic guidance for Canonical s Ubuntu operating system, with a primary focus on its use as a hypervisor platform. The Senior DFE will partner with enterprise clients to architect, deploy, and optimize Canonical Ubuntu-based virtualization environments, leveraging Ubuntu s robust capabilities as a hypervisor. This role demands deep expertise in Ubuntu, a passion for Canonical s open-source ecosystem, and the ability to deliver tailored solutions that maximize client success.
Key Responsibilities

  • Canonical Ubuntu Expertise: Serve as a subject matter expert on Canonical Ubuntu, providing advanced support for Ubuntu Server as a hypervisor, including KVM, QEMU, libvirt, and related Canonical tools.
  • Deployment & Optimization: Lead the design, deployment, and fine-tuning of Canonical Ubuntu hypervisor environments, ensuring optimal performance, scalability, and reliability for client workloads.
  • Client Partnership: Act as a trusted advisor to clients, deeply understanding their virtualization needs and aligning solutions with Canonical Ubuntu s capabilities, including Ubuntu Advantage support services.
  • Troubleshooting & Resolution: Diagnose and resolve complex technical issues in Ubuntu-based hypervisor deployments, leveraging Canonical s documentation, tools, and community resources to ensure swift resolution.
  • Security & Compliance: Implement Canonical Ubuntu s security features (e.g., AppArmor, security patches via Ubuntu Advantage) to maintain secure, compliant virtualization environments.
  • Automation & Scripting: Develop and maintain scripts (e.g., Bash, Python) to automate Canonical Ubuntu hypervisor tasks, such as virtual machine provisioning, snapshot management, and system monitoring.
  • Training & Knowledge Sharing: Create detailed documentation, including Canonical Ubuntu-specific deployment guides, and deliver training to clients and internal teams on Ubuntu hypervisor best practices.
  • Collaboration with Canonical: Work closely with Canonical s engineering and support teams to escalate critical issues, provide feedback on Ubuntu s virtualization features, and stay aligned with Canonical s roadmap.
  • On-Site & Remote Support: Provide both on-site and remote support for Canonical Ubuntu environments, ensuring high availability and minimal downtime for mission-critical systems.
  • Continuous Improvement: Stay updated on Canonical Ubuntu releases, Canonical s virtualization innovations (e.g., LXD, MAAS), and industry trends to deliver cutting-edge solutions.

Qualifications

  • Experience:
    • 5+ years in technical support, systems engineering, or field engineering roles, with a focus on Linux environments.
    • 3+ years of hands-on experience with Canonical Ubuntu as a hypervisor, including expertise in KVM, QEMU, libvirt, and Canonical s virtualization tools.
    • Proven success in deploying and supporting enterprise-grade Canonical Ubuntu virtualization solutions.
  • Technical Skills:
    • Expert-level knowledge of Canonical Ubuntu Server, including package management (APT), systemd, networking, and Canonical s virtualization stack.
    • Proficiency in Canonical Ubuntu s virtualization technologies (KVM, QEMU, libvirt) and tools like virt-manager, MAAS, and LXD.
    • Experience supporting Canonical s Coriolis migration tool for seamless migration of virtual machines to and from Ubuntu-based hypervisor environments.
    • Strong scripting skills in Bash, Python, or similar to automate Canonical Ubuntu hypervisor workflows.
    • Familiarity with Canonical s enterprise offerings, such as Ubuntu Advantage, Landscape, and Juju, for managing Ubuntu-based environments.
    • Knowledge of networking (e.g., Ubuntu s netplan), storage (e.g., Ceph, LVM), and integration with cloud platforms (e.g., AWS, Azure) using Ubuntu.
    • Expertise in Canonical Ubuntu s security features, including SELinux, AppArmor, and timely application of Ubuntu security updates.
  • Soft Skills:
    • Outstanding communication and client-facing skills to represent Canonical Ubuntu s capabilities effectively.
    • Strong analytical and problem-solving skills, with a proactive approach to resolving Ubuntu-specific challenges.
    • Ability to manage multiple priorities independently in a dynamic, client-focused environment.
  • Education:
    • Bachelor s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
    • Canonical Ubuntu certifications (e.g., Ubuntu Certified Professional) or equivalent are highly desirable.
  • Other Requirements:
    • Willingness to travel for on-site client support to deploy or troubleshoot Canonical Ubuntu environments.
    • Availability for on-call rotations to support critical Canonical Ubuntu hypervisor incidents.

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