Lead Software Quality Analyst-Remote

Our client is looking for a IT Software QA Advisor on a 9-month contract in Memphis, TN.

Join over 20,000 employees at this global company specializing in technology-enabled claims and risk management solutions. You will be part of a culture that is constantly recognized for progressive, inclusive employment practices, and be part of a bigger movement to simplify complexities in the areas of workers compensation, liability, property, disability, and absence management.
You will work alongside some of the smartest minds in the industry who are excited to share their knowledge and to learn from you.

Contract Duration: 9 Months

Required Skills & Experience

• 8 plus years QA Experience
• Leadership experience (Leading Meetings, Attend Project Meetings, Track Prod Defects and Reviewing testing documents)
• Good SQL/Oracle skills
• Good Troubleshooting skills
• Basic Unix experience
• Manual Testing
• Bachelor's degree from an accredited college or university.
• 8 years of information technology/computer science experience or equivalent combination of education and experience required, including 4 years of testing/quality assurance experience with 2 years specialized experience with emphasis on interpreting user requirements, and development of business application tests.
• Knowledge of client/server applications and claims management systems.
• Excellent project management skills.
• High level of self-motivation.
• Excellent oral and written communication, including presentation skills PC literate, including.
• Microsoft Office products.
• Leadership skills.
• Analytical and interpretive skills.
• Strong organizational skills.
• Excellent interpersonal skills.
• Ability to work independently.
• Ability to work in a team environment.
• Ability to meet or exceed Performance Competencies.

Desired Skills & Experience

• Information Systems or Computer Science major.
• Insurance industry experience.
• Progress Language
• Quality Center/ALM
• SharePoint
• Smartsheet for Project Tracking

What You Will Be Doing

• Design, develop, maintain, test and debug tests for software and applications.
• Determine the compatibility and impact of new programs on existing system tests and test plans.
• Develop expertise in and assume responsibility for one or more specific system functions.
• Formulate/define system scope and objectives.
• Devise or modify tests to verify implementation of complex problems.
• Assume responsibility for project completion.
• Provide guidance and training to Quality Assurance Analyst I colleagues.
• Become familiar with all aspects of the application including reports, parameters, claims management, intake services, carrier/client interfaces and vendor/business partner interfaces.
• Assume responsibility and develop expertise for a specific area of functionality of the application.
• Define and establish quality assurance procedures, standards, metrics reporting and auditing.
• Analyze user needs as required; lead in the design of tests to verify that end user needs have been met.
• Develop and maintain software test scripts and test plans to verify systems meet the specifications outlines in data processing requests.
• Assess the requirements of insurance carriers and regulatory groups; lead in the design and development of tests to verify system software meets those requirements.
• Test and verify software; assist in testing projects for members of the programming staff.
• Prepare documentation for assigned projects and follow software release procedures.
• Assist in the professional growth of Quality Assurance Analyst I colleagues.
• Follow pre-established standards and guidelines as they pertain to design and development of tests and test plans.
• Maintain up-to-date knowledge of current quality assurance tools and other technological advances.
• Deliver and maintain the highest quality of customer services to our clients.
• Perform other duties as assigned.
• Support the organization's quality program(s).
• Travel as required.