Technical Support Analyst (SQL)

  • Posted 12 hours ago | Updated moments ago

Overview

Remote
Hybrid
$22 - $26 per hour
Contract - W2

Skills

Technical Support Analyst (SQL)

Job Details



We have partnered with our client in their search for a Technical Support Analyst.


Position Overview


The Technical Support Analyst will provide Tier 1/Tier 2 help desk support for a SaaS application. The analyst must be prepared to tackle simple troubleshooting tasks as needed. Responsibilities include managing Active Directory, connecting VM to the domain, adjusting SQL scripts, and handling tickets through JIRA.


Responsibilities



  • Provide Tier 1/Tier 2 help desk support for the SaaS application.

  • Manage Active Directory, including adding user groups.

  • Connect VM to the domain in the database.

  • Make adjustments to SQL scripts.

  • Handle tickets through JIRA.


Skills Required



  • Proficiency in SQL.

  • Experience with Active Directory.

  • VMware expertise.

  • Previous experience supporting applications






About Korn Ferry


Korn Ferry unleashes potential in people, teams, and organizations. We work with our clients to design optimal organization structures, roles, and responsibilities. We help them hire the right people and advise them on how to reward and motivate their workforce while developing professionals as they navigate and advance their careers. To learn more, please visit Korn Ferry at ;/span>

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About Korn Ferry