Help Desk Analyst - Onsite (In-Person Interview at Columbus, OH)

Title: Help Desk Analyst - Onsite (In-Person Interview at Columbus, OH)

Location: Columbus, OH, United States

Length: Long term

Restriction: W2 or C2C

Description:

*** Inperson interview *** Long term contract ***Onsite****Candidates will work onsite in Franklin or Madison County. ****

Job Description:

Independently installs, maintains, configures, upgrades, and administers hardware and/or software in areas such as workstation support, network administration, server administration, business continuity, information security, telecommunications and network connectivity, and SAN administration, following provided directions.

• Develops innovative solutions to encounter problems by evaluating, selecting, adapting, and modifying standard procedures.
• Diagnoses, analyzes, and resolves issues forcustomers across multiple technological domains.
• Interfaces with other platforms from bothhardware and software perspectives.
• Provides informal mentorship opportunities topeers and/or lower-level staff through conversation, observation, or technicaldocumentation.
• Responds verbally and in writing to questionsand concerns.
• Performs other duties as assigned.
• Strong experience supporting Windows 11
• Experience with file server management, activedirectory, GPO settings.
• Travel is required

Required Skills:

• Diagnoses, analyzes, and resolves issues for customers across multiple technological domains 3 Years
• Strong experience supporting Windows 11 3 Years
• Experience with file server management, active directory, GPO settings 3 Years
• Very extensive knowledge with Windows 11, active directory, GPO settings 3 Years
• Demonstrates strong technical proficiency in operating systems (Windows, macOS) 3 Years
• Experience with the Service Now IT service management application. 3 Years