Job Title/Role | Dynamics 365 Engineer |
Experience level required (Years) | Bachelor s degree in computer science, systems analysis or a related study, or equivalent experience |
Mandatory required skills | 5+ years of experience spanning at least two IT disciplines, including technical cloud architecture, network management, application development, middleware, database management or operations |
Experience with D365 |
Exposure to multiple, diverse technologies and processing environments |
Preferred/Desired skills | Knowledge of all components of technical architecture |
Knowledge of business process re-engineering principles and processes |
Strong understanding of SOA, object-oriented analysis and design, and/or client/server |
Strong client-facing consultative skills, able to act as a customer advocate; |
Excellent presentation and communication skills to technical and non-technical audiences. |
Please share the Detailed Job Description | The Dynamics 365 (CE and F&O) Engineer will be responsible for the creation of a technology framework and providing technical leadership in support of AJG initiatives in cloud computing and automation, with a focus on the design of systems and services that run on D365 platforms. Lead technical teams across the across the organization to achieve cloud transformation goal. Coach members of the team, drive solutions forward and be able to take a pragmatic approach to ensure success in challenging environments. |
Solution Design and Engineering: Assist with the system design and engineering the solution using Microsoft CRM, Azure Features and .net technologies |
Requirement Gathering: Interact with business users to understand and document the business requirements. |
Perform the POC for the new business requirements and work closely with business to convert the POC to working model. |
Creation of process flows, system tasks for the requirements and customize and configuration of Microsoft CRM application as per the designed artifacts. |
Project Engineer for the development and enhancement of the Microsoft CRM application and provides oversight to other developers in the team and review their deliverables. |
Support the Quality Assurance team during the testing process and assist with defect fixes by correcting the Microsoft CRM code |
Support the production system and analyze/resolve the business-critical issues within the SLA timeline. |
Evaluate the tools and technologies in market which will improve the business process and benefit customer. |
Manage dynamics patch releases and wave release planning to main system up to date. |
Create and manage dynamics sandbox/production environments in power platform based on project needs. |
Review the implementation design/architect proposed by implementation team and provide recommendations to ensure the best practice guidelines are followed for Dynamics 365. |
Plan and support Dynamics 365 releases with multiple divisions and apply the changes. |
Build DevOps pipelines to promote Dynamics customizations to ALM environments and configure them with various stage-based approvals. |
Support the production system and analyze/resolve the business-critical issues reported by project team. |
Configure and manage the integrated systems with D365 and Azure integrations |
Evaluate the tools and technologies in market which will improve the business process and benefit customer. |
Manage dynamics patch releases and wave release planning to main D365 systems up to date. |
Ensure to implement best practices of D365 and define governance for Power platform system. |
Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members. |