Overview
On Site
Full Time
Skills
Firewall
Cisco
fortinet
Job Details
We are seeking a highly skilled engineer who can own both Enterprise Voice Infrastructure (Cisco UC/Voice) and Firewall Administration (Cisco/Fortinet/Other). This hybrid position is designed for a resource who thrives in cross-functional networking and security environments. The engineer will administer voice collaboration platforms while managing network firewalls to ensure secure, reliable, and compliant communications.
Key Responsibilities
Voice Engineering (Cisco UC/Collaboration)
- Administer and support Cisco Unified Communications Manager (CUCM), Webex Calling, and Webex Contact Center.
- Provision devices, manage dial plans, SIP trunks, and ensure high availability.
- Manage and support Cistera Voice Recording platform.
- Oversee certificate management (deploy, renew, secure communications).
- Monitor infrastructure performance using LogicMonitor, WhatsUp Gold, or equivalent tools.
- Integrate cloud, on-premises, and hybrid voice systems.
- Enforce compliance, redundancy, and security standards across all voice platforms.
Firewall & Security Administration
- Configure, administer, and troubleshoot firewalls (Cisco ASA/FTD, Fortinet FortiGate, Palo Alto, or equivalent).
- Manage firewall policies, VPNs, NAT, and ACLs to secure enterprise networks.
- Support segmentation for voice and data traffic, ensuring QoS and secure communications.
- Conduct regular audits and updates to align with security standards and compliance.
- Collaborate with security and networking teams to mitigate vulnerabilities and optimize performance.
Required Skills & Experience
- 10+ years of combined Voice/UC and Firewall/Security administration.
- Strong expertise in Cisco UC (CUCM, Webex, SIP, Cistera) and Cisco Security (ASA, FTD, ISE).
- Experience with Fortinet FortiGate or other enterprise firewalls (Palo Alto preferred).
- Solid understanding of certificate management, encryption, and secure communications.
- Familiarity with monitoring tools (LogicMonitor, WhatsUp Gold, SolarWinds, etc.).
- Proven ability to work across cloud, hybrid, and on-prem voice and security environments.
- Strong troubleshooting and incident response skills across both domains.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.