Associate Director, New Mexico Implementation (Residence in New Mexico Required)- PRIORITY DEADLINE: 11/21

Associate Director, New Mexico Implementation

College Board: College Readiness Assessments

Location: Santa Fe, New Mexico (with 2-3 days in-office at New Mexico Public Education Department (PED) and 2-3 days remote each week)

Type: This is a full time role

Preferred Application Deadline: Friday, November 21st

About the Team

The College Readiness Assessments (CRA) division is a team of mission-driven people who deliver the SAT Suite of Assessments (SAT, PSAT/NMSQT, PSAT10, and PSAT 8/9) to millions of students across the world each year to help open their paths to life after high school. The SAT Suite connects students to a wide range of post-high school opportunities, including scholarships, careers, colleges, and universities. In 2023, we retired the use of paper/pencil testing and are now a fully digital SAT Suite offering an assessment that is easier to give, easier to take, more secure, and more relevant.

The State Implementation Management team is a close knit, high performing team dedicated to providing a high level of implementation support to our statewide partnerships. This team works closely with external stakeholders including assessment departments in state departments of education, district assessment coordinators, and school test coordinators. Internally, this team partners closely with our Operations team members as well as State and District Partnership colleagues.

About the Opportunity

As the Associate Director on the State Implementation Management team for the New Mexico Implementation, you are responsible for supporting the New Mexico SAT assessment implementation onsite at the New Mexico Public Education Department (PED) in Santa Fe, New Mexico. As the State Coordinator of New Mexico's state-provided SAT School Day program, you will be the primary contact for PED, district test coordinators, and school test coordinators as they implement the state-provided SAT assessment for their federal accountability test. You will collaborate with senior level leaders within PED and the College Board State Implementation Management team, working closely with the College Board State Implementation Manager assigned to the New Mexico project to align on goals, solve problems, and deliver an exceptional customer experience.

You will be most successful in this role if you are a hands-on, flexible project manager, with strong communication and collaboration skills, with strong judgment, who is willing to go above and beyond standard Project Management practices to lean-in as the project requires.

In this role, you will provide:

Implementation Support (60%)

• Facilitate meetings and communicate formally and informally with internal and external stakeholders.

• Act as SAT subject matter expert to provide guidance to PED, district test coordinators, and school test coordinators.

• Act as a voice of the customer during policy, process, and solutioning discussions.

• Contribute to the development of training materials for use in NM. Lead training sessions as needed with customers.

• Directly support the New Mexico Implementation Manager in creating and presenting customer-facing reports tracking implementation activities.

• Work closely and collaboratively with College Board's NM Implementation Manager and Project Manager to meet project schedule.

• Assist the state contract implementation management team's NM Implementation Manager and Project Manager with risk and issue management.

• Conduct proactive readiness outreach to prepare schools and districts for administering digital tests, including formal on-site preparedness visits at selected schools.

Stakeholder Communication and Management (25%)

• Communicate formally and informally about the project and its status to people within and outside the project team, including across PED bureaus.

• Organize, update, and maintain information repositories including documentation, schedules, and tactical information for NM school and district test coordinators.

• Respond to district and school inquiries via email and phone, providing implementation and technical support as needed. Escalate issues to the Implementation Manager or PED as appropriate.

Process Development and Continuous Improvement (15%)

• Work with State Implementation Management team to contribute to state implementation processes for the new digital SAT Suite of Assessments.

• Contribute to process recommendations and assist in future implementations.

• Perform ad-hoc duties or tasks as assigned or required.

About You

You have:

• 3-5 years of related work experience in K-12 educational technology, assessment industry, and/or K-12 school/state/central office experience (strongly preferred).

• Experience communicating with customers and educators about key elements of program management (strongly preferred) highly desired.

• Experience developing and leading training workshops and webinars.

• Strong familiarity with Excel and an ability to analyze and tell stories with data.

• Ability to take initiative and contribute to building a stronger program.

• Experience with a wide variety of tools, including Microsoft Office applications, Salesforce, and Smartsheet, with the flexibility to leverage the best tool for each problem/opportunity.

• The ability to effectively coordinate multiple responsibilities simultaneously, with fast, flexible, cooperative work style and the ability to reprioritize as warranted.

• Comfort working in undefined situations and evidence of creating clarity and path forward.

• Strong judgment and decision-making skills.

• The ability to travel 8-10 times a year to College Board offices and/or school/district locations.

All roles at College Board require:

• A passion for expanding educational and career opportunities and mission-driven work

• Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and comfort with learning and applying new digital tools independently and proactively.

• Clear and concise communication skills, written and verbal

• A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input.

• A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking.

• A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success

• Authorization to work in the United States

About Our Process

• Application review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 7 business days. Preferred application deadline: Friday, November 21st

• While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks.

What We Offer

At College Board, we offer more than a paycheck- we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We're a self-sustaining nonprofit that believes in fair and competitive compensation grounded in your qualifications, experience, impact, and the market.

A Thoughtful Approach to Compensation

• The hiring range for this role is $56,000- $87,000

• Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board.

• We aim to make our best offer upfront, rooted in fairness, transparency, and market data.

• We adjust salaries by location to ensure fairness, no matter where you live.

You'll have open, transparent conversations about compensation, benefits, and what it's like to work at College Board throughout your hiring process. Check out our careers page for more.

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