Digital Messaging Specialist

This resource will work across the enterprise to develop, build, test, and release inbound digital customer messages. This is a production-heavy position, meeting deadlines and providing high-quality, error-free work are equally important.

Requirements:

• 1-2+ years in a similar capacity involving message testing/execution this role focuses on building, testing, and releasing messages for web and mobile applications

• Able to create test accounts as well as build, test, and troubleshoot messaging in various environments.
• Must have basic technical skills required to understand and use API tools
• Must be able to gather and analyze data using Tableau, Splunk, and other tools
• Ability to handle multiple in-progress projects
• Requires strong attention to detail
• Technical skills - familiarity with one or more of the following or similar tools: Xcode, Android Studio, Postman, Splunk, etc.

Day to Day:

• Digital Messaging Specialist focused on marketing and service messages
• Will work on campaigns and message optimization
• Not coding or writing messages, but working between marketing and technical teams
• Build, test, and release messages for web and mobile applications
• Use Insomnia to perform GET and POST requests for testing
• Test messaging across browsers, Xcode, and Android Studio.