Sr. Internal Communications Manager

Job#: 3012634

Job Description:

Job Title: International Internal Communications Manager

Duration: 14 months

Location: onsite in Seattle, WA

Pay Rate: $68 - $80 hourly

Role Overview

Will be responsible for amplifying international voices, developing employee-facing content, and strengthening global engagement with our workforce outside the U.S.-ensuring our international (non-U.S.) employees feel informed, engaged, and connected.

The right candidate will develop and execute an always-on internal communications strategy that showcases international innovation, elevates regional leadership voices, and reinforces our across diverse markets.

What You'll Do

International Internal Communications Strategy & Execution

• Drive the International VP Visibility Program: Develop quarterly content featuring international VPs through spotlights and other leadership content (videos/articles/internal podcasts) for internal channels
• Lead "Leadership Principles Across Borders" Campaign: Create culturally relevant LP content including fishbowl webinar series, regional case studies, and employee video testimonials that help international teams apply LPs in local contexts
• Support Regional Summit Innovation Spotlights: As part of these educational conferences where people can learn about cloud computing and content series and "Foundation Models, Global Applications" stories showcasing GenAI implementations across international markets

Content Production & Storytelling

• Drive International Innovation Features: Create short-form video content and written features highlighting how international teams are building breakthrough solutions across priority markets

Cross-Functional Collaboration & Operations

• Support International Communications News Desk: Participate in monthly planning calls, identify external stories with internal audience potential, and help scale story ideas across multiple countries
• Manage Stakeholder Relationships: Work with international PR leads, Marketing, Analyst Relations, and country communications teams to align on content calendar and campaign priorities
• Drive Editorial Planning: Contribute to global editorial planning mechanism, ensuring international stories receive appropriate visibility and coordination with U.S. editorial team

Measurement & Optimization

• Track Content Performance: Monitor engagement metrics on News and analyze what resonates with international audiences, and adjust strategy based on data
• Report on Campaign Impact: Measure success benchmarks and develop quarterly reports on KPIs
• Identify Content Gaps: Use employee feedback and regional insights to continuously improve relevance and impact of international content

Key Responsibilities

• Write and produce original internal content (articles, videos, newsletters) that translates complex technical topics into engaging stories for international audiences
• Interview international employees, customers, and partners to develop compelling narratives about innovation, impact, and leadership
• Manage inbound requests related to international GenAI and AI Agent announcements
• Identify opportunities to repurpose external press content for internal audiences

Required Experience

• 5-8 years of experience in internal communications, corporate communications, or employee engagement programs
• Proven track record writing and producing long-form content for employee audiences, especially on technology, innovation, or skills development topics
• Strong stakeholder management: Experience working with cross-functional teams, spokespeople, and leaders at various levels
• Global mindset: Demonstrated ability working with international teams or in multinational organizations
• Excellent judgment: Ability to navigate sensitive situations, prioritize competing requests, and make sound decisions in fast-paced environments
• Technical fluency: Understanding of cloud computing, AI/GenAI, and ability to translate complex technical concepts for non-technical audiences

Preferred Experience

• Experience in workplace communications, education/skills training storytelling, or developer/technical audience content
• Familiarity with employee engagement platforms and internal communications tools
• Background working with global communications teams across multiple time zones
• Experience managing or coordinating external agencies or vendors
• Track record developing communications strategies for major events

[Optional] What Makes You Successful in This Role

• Entrepreneurial spirit: Ability to work independently, take initiative, and develop creative solutions without extensive direction
• Strategic + tactical: Strong strategic thinking combined with willingness to roll up sleeves and execute on details
• Exceptional writer: Passionate about excellence in writing with ability to adapt tone and style for different audiences and formats
• Cultural intelligence: Sensitivity to regional differences and ability to create locally relevant content at scale
• Collaboration-first: Thrives working with global teams, building consensus, and influencing without authority

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.