Overview
On Site
Full Time
Skills
Technical Support
Product Support
Proprietary Software
Computer Hardware
Operating Systems
RFID
Global Positioning System
Problem Solving
Customer Service
Training
Mentorship
Job Details
As a Product Support Specialist, you will be trained on various Key Control systems and be able to support our clients and field associates with technical issues. Your primary duties will include troubleshooting issues that may occur with PC systems, proprietary software, peripheral hardware, operating systems, networks, RFID and GPS technologies at client sites. You will have the opportunity to develop valuable problem resolution and customer service skills as you support a diverse customer base. Training will consist of hands-on technical skills labs, and mentor based team shadowing while being a valued member of the team.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.