Overview
On Site
USD 60.00 - 65.00 per hour
Full Time
Skills
System Administration
Technical Support
Service Management
Change Control
Test Plans
Cloud Computing
IBM
IBM Cognos Analytics
RDBMS
Version Control
Change Management
Computer Science
ITIL
IT Service Management
ServiceNow
Fusion
Research
PL/SQL
SQL*Loader
Human Resources
Payroll
Automic
Theory Of Constraints
TOC
Enterprise Architecture
Information Systems
Database
Management Information Systems
Decision-making
Reporting
Enterprise Resource Planning
Workday
Finance
Communication
Data Conversion
Management
Regulatory Compliance
Taxes
Life Insurance
Collaboration
Partnership
Business Transformation
Law
Job Details
Description
Job Description:
Title: Business Information Systems Support
Reporting to the Director of Business Information Systems, the position is responsible for providing on-going maintenance and support of enterprise systems operations as well as third party integrated systems. All duties will need to be performed in accordance with university policies, procedures and core values.
Essential Functions:
Hands-on technical support to all our stakeholder groups including HR, Finance, Payroll and Research Administration,.
Troubleshoot and respond to incidents, service outages and service requests in a timely manner and collaborate with other technical team members, functional partners and vendors for problem resolutions.
Proactively identify issues with the systems and notify appropriate parties.
Ensure that the service management system and other outgoing reports / data outputs are kept up to date with status.
Ensure application systems integrity by performing appropriate change control and test plans.
Identify and mitigate risks and escalate, as needed.
Ensure quality of deliverables by establishing and following best practices and standards.
Perform other duties as assigned and as needed, including readiness to support after hours and weekends.
Prerequisite Qualifications:
A Bachelor's degree in Computer Science, Information Systems, or a related field.
3+ years of experience supporting Ellucian Banner HR and Finance cloud solutions.
3+ years of experience using Oracle - PL/SQL and SQLLDR processes.
1+ years of experience supporting E-Visions (Form Fusion and Intellicheck and MAPS).
1+ years of experience using Automic (Appworx) job scheduler.
Experience developing reports in IBM Cognos.
Experience designing solutions working with cross-functional business users.
Experience developing with front end systems, and relational database systems.
Demonstrated experience with instituting code control, version control, and change management.
Preferred Qualifications:
A Master's degree in computer science, information systems or a related field.
Experience with ITIL practices for IT service management.
Experience with ServiceNow.
At the university's discretion, the education and experience prerequisites may be accepted where the candidate can demonstrate to the satisfaction of the university, an equivalent combination of education and experience specifically preparing the candidate for success in the position.
Skills
banner, ellucian banner human resources, payroll, Ellucian Banner Finance, Automic, toc, erpss, 1ea, workday, E-visions, Form Fusion, Intellicheck, MAPS, Grant, Research, Oracle, SQL, PL/SQL, SQL Loader
Top Skills Details
banner,ellucian banner human resources,payroll,Ellucian Banner Finance,Automic,toc,erpss,1ea,workday
Additional Skills & Qualifications
The Business Information Systems (BIS) Enterprise IT group focuses on designing, developing, and evaluating databases and management information systems to support business and managerial operations. They play a crucial role in transforming data into organizational knowledge, enabling informed decision-making and future predictions. There are 6 people on this BIS team reporting to the Manager. This is the technical side of Banner HR & Finance modules so the ability to understand the HR & Finance tables to manipulate, configure and change data is required. Because of ERP transition to Workday expected to go live July 2026, the current BIS Team is getting pulled in to work on the Workday implementation project. Assistance is needed to keep up with the Banner 9 operational support specifically surrounding HR and Finance Modules. Example of some of the operational tasks: communication with Ellucian, Ellucian upgrade troubleshooting, completing data conversion requests, ensuring all integrations between Banner and the enterprise are synchronized, manage user requests, investigate functionality issues, manage compliance changes, etc.
Experience Level
Expert Level
Pay and Benefits
The pay range for this position is $60.00 - $65.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Aug 26, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Job Description:
Title: Business Information Systems Support
Reporting to the Director of Business Information Systems, the position is responsible for providing on-going maintenance and support of enterprise systems operations as well as third party integrated systems. All duties will need to be performed in accordance with university policies, procedures and core values.
Essential Functions:
Hands-on technical support to all our stakeholder groups including HR, Finance, Payroll and Research Administration,.
Troubleshoot and respond to incidents, service outages and service requests in a timely manner and collaborate with other technical team members, functional partners and vendors for problem resolutions.
Proactively identify issues with the systems and notify appropriate parties.
Ensure that the service management system and other outgoing reports / data outputs are kept up to date with status.
Ensure application systems integrity by performing appropriate change control and test plans.
Identify and mitigate risks and escalate, as needed.
Ensure quality of deliverables by establishing and following best practices and standards.
Perform other duties as assigned and as needed, including readiness to support after hours and weekends.
Prerequisite Qualifications:
A Bachelor's degree in Computer Science, Information Systems, or a related field.
3+ years of experience supporting Ellucian Banner HR and Finance cloud solutions.
3+ years of experience using Oracle - PL/SQL and SQLLDR processes.
1+ years of experience supporting E-Visions (Form Fusion and Intellicheck and MAPS).
1+ years of experience using Automic (Appworx) job scheduler.
Experience developing reports in IBM Cognos.
Experience designing solutions working with cross-functional business users.
Experience developing with front end systems, and relational database systems.
Demonstrated experience with instituting code control, version control, and change management.
Preferred Qualifications:
A Master's degree in computer science, information systems or a related field.
Experience with ITIL practices for IT service management.
Experience with ServiceNow.
At the university's discretion, the education and experience prerequisites may be accepted where the candidate can demonstrate to the satisfaction of the university, an equivalent combination of education and experience specifically preparing the candidate for success in the position.
Skills
banner, ellucian banner human resources, payroll, Ellucian Banner Finance, Automic, toc, erpss, 1ea, workday, E-visions, Form Fusion, Intellicheck, MAPS, Grant, Research, Oracle, SQL, PL/SQL, SQL Loader
Top Skills Details
banner,ellucian banner human resources,payroll,Ellucian Banner Finance,Automic,toc,erpss,1ea,workday
Additional Skills & Qualifications
The Business Information Systems (BIS) Enterprise IT group focuses on designing, developing, and evaluating databases and management information systems to support business and managerial operations. They play a crucial role in transforming data into organizational knowledge, enabling informed decision-making and future predictions. There are 6 people on this BIS team reporting to the Manager. This is the technical side of Banner HR & Finance modules so the ability to understand the HR & Finance tables to manipulate, configure and change data is required. Because of ERP transition to Workday expected to go live July 2026, the current BIS Team is getting pulled in to work on the Workday implementation project. Assistance is needed to keep up with the Banner 9 operational support specifically surrounding HR and Finance Modules. Example of some of the operational tasks: communication with Ellucian, Ellucian upgrade troubleshooting, completing data conversion requests, ensuring all integrations between Banner and the enterprise are synchronized, manage user requests, investigate functionality issues, manage compliance changes, etc.
Experience Level
Expert Level
Pay and Benefits
The pay range for this position is $60.00 - $65.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Aug 26, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.