D365 Enterprise Applications Leader

Overview

Hybrid
$140,000 - $180,000
Full Time

Skills

DYNAMICS 365. RETAIL
Customer Relationship Management (CRM)
Dynamics
Microsoft Dynamics
Point Of Sale

Job Details

Enterprise Applications Leader Retail ERP & Operations

We are seeking a hands-on Applications Leader to oversee and enhance our retail ERP platforms, with a primary focus on Microsoft Dynamics 365 Finance & Operations. This role will cover key areas including point-of-sale systems, inventory management, financial processes, and customer relationship management.

In this position, you will collaborate closely with executive leadership to ensure the ERP systems effectively support both everyday operations and strategic growth initiatives. You will lead internal teams and coordinate with external partners to deliver seamless system performance and continuous improvements.

Responsibilities:

  • Lead the administration, enhancement, and support of the Dynamics 365 Finance & Operations environment

  • Manage core retail functions such as POS, warehouse operations, finance, and CRM modules

  • Design and deploy system customizations, integrations, and upgrades aligned with business requirements

  • Translate organizational needs into practical technical solutions

  • Oversee project lifecycles from initiation through implementation and post-launch support

  • Mentor internal staff and manage relationships with third-party vendors

  • Troubleshoot and resolve issues promptly to avoid business disruptions

  • Ensure the ERP platform remains reliable and scalable to support business objectives

Qualifications:

  • Minimum 5 years experience working with Microsoft Dynamics 365 Finance & Operations

  • Strong expertise in retail modules: POS, warehouse management, finance, and CRM

  • Proven track record managing ERP implementations, preferably in retail or similar sectors

  • Effective communication skills bridging technical teams and business stakeholders

  • Experience managing vendors and external partners

  • Willingness to be based onsite in, TX, or relocate (limited travel expected)

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.