Overview
On Site
USD 20.00 - 29.00 per hour
Full Time
Skills
End-user Computing
Laptop
Wireless Communication
OS X
Operating Systems
Scripting
End-user Training
Evaluation
System Administration
Data Security
Forecasting
Documentation
Research
System Integration
Testing
Communication
Network
IDS
Regulatory Compliance
Software Licensing
Distribution
RF
Retail
Microsoft Windows
Computer Hardware
Mobile Devices
Printers
Technical Support
Cyber Security
Taxes
Life Insurance
Business Transformation
Law
Job Details
Description
You will be part of the Workstation Support Team responsible for providing End-user Computing support to all the Corporate Offices, Distribution Centers and Delivery hubs located in the region. We support a wide variety of devices including PC and Apple Laptops and Desktops, Wired and Wireless Printers, Handheld RF Devices, Avaya Phones, etc. We also support multiple OS systems including MS Windows as well as Mac OS.
As a Technology Support Admin, you will be responsible for 2nd and 3rd level support of hardware, software, and operating systems for PC and Apple based computing platforms. Provides complex technical support for end-user clients. Troubleshoots complex problems using scripts and checklists as guides. Supports mobile workforce. Performs user training. Work on problems of diverse scope where analysis of data requires evaluation of identifiable factors. You will also interact with internal and external personnel
This role reports to the Manager of Workstations Systems
You're excited about this opportunity because you will...
* Identify, troubleshoot, analyze and resolve highly complex desktop computer problems
* Escalate unresolved problems to Lead Technology Support Admin or Manager
* Install equipment and software, and coordinates the work of others on installations
* Perform system administration for desktop solutions.
* Provide highly complex technical support to clients.
* Act as key contact for internal IT groups in support of technical problem resolutions
* Monitor network access, addresses data security, password generation and file access to forecast potential access risks.
* May research tools and processes to identify usage and capacity troubles as they develop. Will present research and may assist in developing long-range plans to address problems.
* Assist in developing corporate standards for desktop computer software and hardware and conducting reviews to ensure compliance to standards.
* Develop and produce installation documentation for the most complex applications.
* Conduct research and recommends new technology solutions.
* When required, perform application software integration and testing to ensure that all software, hardware and communication networks operate properly together
* May generate and maintain user network IDs
* If required, ensure compliance of software licensing.
* Perform other duties as assigned.
Skills
Windows, hardware, mobile devices, printers, Distribution Center, RF Scanners, Zebra printers, Bachelor's Degree, Macs, Retail
Top Skills Details
Windows,hardware,mobile devices,printers
Additional Skills & Qualifications
Candidates must enjoy doing technical support and looking to further their career in technical support. They don't want to hire anyone who wants to be a developer or a cyber security engineer.
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $20.00 - $29.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Spotswood,NJ.
Application Deadline
This position is anticipated to close on Jun 18, 2025.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
You will be part of the Workstation Support Team responsible for providing End-user Computing support to all the Corporate Offices, Distribution Centers and Delivery hubs located in the region. We support a wide variety of devices including PC and Apple Laptops and Desktops, Wired and Wireless Printers, Handheld RF Devices, Avaya Phones, etc. We also support multiple OS systems including MS Windows as well as Mac OS.
As a Technology Support Admin, you will be responsible for 2nd and 3rd level support of hardware, software, and operating systems for PC and Apple based computing platforms. Provides complex technical support for end-user clients. Troubleshoots complex problems using scripts and checklists as guides. Supports mobile workforce. Performs user training. Work on problems of diverse scope where analysis of data requires evaluation of identifiable factors. You will also interact with internal and external personnel
This role reports to the Manager of Workstations Systems
You're excited about this opportunity because you will...
* Identify, troubleshoot, analyze and resolve highly complex desktop computer problems
* Escalate unresolved problems to Lead Technology Support Admin or Manager
* Install equipment and software, and coordinates the work of others on installations
* Perform system administration for desktop solutions.
* Provide highly complex technical support to clients.
* Act as key contact for internal IT groups in support of technical problem resolutions
* Monitor network access, addresses data security, password generation and file access to forecast potential access risks.
* May research tools and processes to identify usage and capacity troubles as they develop. Will present research and may assist in developing long-range plans to address problems.
* Assist in developing corporate standards for desktop computer software and hardware and conducting reviews to ensure compliance to standards.
* Develop and produce installation documentation for the most complex applications.
* Conduct research and recommends new technology solutions.
* When required, perform application software integration and testing to ensure that all software, hardware and communication networks operate properly together
* May generate and maintain user network IDs
* If required, ensure compliance of software licensing.
* Perform other duties as assigned.
Skills
Windows, hardware, mobile devices, printers, Distribution Center, RF Scanners, Zebra printers, Bachelor's Degree, Macs, Retail
Top Skills Details
Windows,hardware,mobile devices,printers
Additional Skills & Qualifications
Candidates must enjoy doing technical support and looking to further their career in technical support. They don't want to hire anyone who wants to be a developer or a cyber security engineer.
Experience Level
Intermediate Level
Pay and Benefits
The pay range for this position is $20.00 - $29.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Spotswood,NJ.
Application Deadline
This position is anticipated to close on Jun 18, 2025.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.