Senior Infrastructure Analyst - EUC Software Management

Overview

Remote
On Site
USD 71,985.72 - 119,976.20 per year
Full Time

Skills

SAP BASIS
Analytical Skill
Software Management
End-user Computing
Product Lifecycle Management
Decision-making
Operational Excellence
Software Development Methodology
Regulatory Compliance
Optimization
Dashboard
ServiceNow
Vulnerability Assessment
Reporting
Leadership
Data Analysis
Collaboration
Report Writing
Attention To Detail
Communication
Customer Focus
Management
Higher Education
Microsoft Power BI
Training

Job Details

The Bank sponsors individuals for TN and H-1B transfers on a case by case basis. Please note that this position is not open to anyone on an F-1 student visa including those eligible for CPT/OPT or the Stem OPT extension.

Overview:

We are seeking a highly analytical and detail-driven Infrastructure Analyst III to join the Software Management Team within our End User Computing division. This role focuses on software product lifecycle management, advanced reporting, and vulnerability analysis to support effective decision-making and operational excellence.

Primary Responsibilities:

Software Lifecycle Management:

Manage the end-to-end lifecycle of software products, ensuring compliance and optimization.

Reporting & Dashboard Creation:

Develop and maintain detailed reports and dashboards using Power BI and ServiceNow to track:
  • Patch installations
  • Version levels
  • Vulnerability analysis
  • Tailor reporting for various audiences, including technical teams and leadership

Data Analysis & Insights:

Analyze software and system data to identify trends, risks, and areas for improvement.

Collaborate with stakeholders to implement actionable insights.

Education and Experience Required:

Minimum of 6 years' higher education and/or work experience

Report writing experience

Prior experience reading and digesting technical information

Detail-oriented

Strong written and verbal communication skills

Prior experience communicating technical information within a team and to immediate manager

Strong customer focus, including ability to manage customer needs and multiple work priorities

Education and Experience Preferred:

Bachelor's degree in technology-related field

Minimum of 7 years' higher education and/or work experience

Power BI experience

Certifications or special training in related technologies

#LI-JB3

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $71,985.72 - $119,976.20 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.

Location
Buffalo, New York, United States of America
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.