Overview
On Site
USD 38.00 - 42.00 per hour
Contract - Independent
Contract - W2
Skills
Server Administration
Organized
Collaboration
Teamwork
Attention To Detail
End-user Computing
Microsoft Operating Systems
Microsoft Windows Server
Onboarding
Provisioning
Information Security
Printer Support
Mobile Device Management
VoIP
System Administration
Information Technology
Management
Security+
Firewall
Switches
Intellectual Property
IP
Virtual Private Network
Dragon NaturallySpeaking
DNS
DHCP
Wireless Communication
Group Policy
Microsoft
Audiovisual
AV
Backup
Cloud Computing
Network
PASS
FOCUS
Technical Support
Customer Service
Effective Communication
Active Directory
Computer Hardware
Configuration Management
Microsoft Office
Computer Networking
Microsoft Azure
Servers
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
We are seeking an IT Help Desk specialist. Duties include end-user support and troubleshooting, network setup/maintenance, desktop/server administration, and implementation of security protocols. We offer competitive compensation, great benefits, and an excellent work environment.
Key Attributes:
Highly organized/good time management skills/excellent teamwork skills and work well under deadlines with a high attention to detail and an affinity for technology. Solid written and verbal communications skills, but most importantly, we are looking for someone who can provide outstanding customer service to our users.
Job Duties:
End-user computing support
Support and troubleshooting of Windows Server Networks, including Active Directory
Office365 User Maintenance
Onboarding/Offboarding
Desktop Patching and Upgrades
Desktop setup and provisioning
Support for Information Security Initiatives
DNS/DHCP maintenance
Wi-Fi troubleshooting
Printer troubleshooting and support
Support virtualized environments
Mobile Device Management administration
VOIP Phone System administration and maintenance
Administration of security standards via Group Policy
Other tasks as assigned by the IT Systems and Operations Manager
Required Skills & Qualifications:
Have a degree or pursuing a degree in an Information Technology area of focus. Direct experience will also satisfy this requirement.
Applicable certifications desirable (A+, Security+, etc.)
Understanding of network basics (firewall, switching, IP addressing, etc.)
Knowledge of VPN, DNS, DHCP, and Wi-Fi administration
Microsoft Active Directory Administration, including Group Policy
Experience utilizing Microsoft Intune
Helpful to have worked with AV/EDR/IDR platforms, backup platforms, cloud technologies
Desire to learn and advance understanding of networking, systems, cloud and automation. Continued education is valued and supported.
Possess good troubleshooting skills and demonstrated ability to resolve hardware, software and network connectivity issues including file share, permissions, and printer problems
Able to pass background check and adhere to security standards
Having a security focus and understanding the importance of a security minded company
Experience with end-user support to provide great customer service for our team with effective communication skills
Given the hands-on nature of this role, this position is fully onsite.
Requirements
Microsoft, Active Directory, Computer Hardware, Configuration Management, Deployments, MS Office 365, Networking, Microsoft Azure, Directory servers
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are seeking an IT Help Desk specialist. Duties include end-user support and troubleshooting, network setup/maintenance, desktop/server administration, and implementation of security protocols. We offer competitive compensation, great benefits, and an excellent work environment.
Key Attributes:
Highly organized/good time management skills/excellent teamwork skills and work well under deadlines with a high attention to detail and an affinity for technology. Solid written and verbal communications skills, but most importantly, we are looking for someone who can provide outstanding customer service to our users.
Job Duties:
End-user computing support
Support and troubleshooting of Windows Server Networks, including Active Directory
Office365 User Maintenance
Onboarding/Offboarding
Desktop Patching and Upgrades
Desktop setup and provisioning
Support for Information Security Initiatives
DNS/DHCP maintenance
Wi-Fi troubleshooting
Printer troubleshooting and support
Support virtualized environments
Mobile Device Management administration
VOIP Phone System administration and maintenance
Administration of security standards via Group Policy
Other tasks as assigned by the IT Systems and Operations Manager
Required Skills & Qualifications:
Have a degree or pursuing a degree in an Information Technology area of focus. Direct experience will also satisfy this requirement.
Applicable certifications desirable (A+, Security+, etc.)
Understanding of network basics (firewall, switching, IP addressing, etc.)
Knowledge of VPN, DNS, DHCP, and Wi-Fi administration
Microsoft Active Directory Administration, including Group Policy
Experience utilizing Microsoft Intune
Helpful to have worked with AV/EDR/IDR platforms, backup platforms, cloud technologies
Desire to learn and advance understanding of networking, systems, cloud and automation. Continued education is valued and supported.
Possess good troubleshooting skills and demonstrated ability to resolve hardware, software and network connectivity issues including file share, permissions, and printer problems
Able to pass background check and adhere to security standards
Having a security focus and understanding the importance of a security minded company
Experience with end-user support to provide great customer service for our team with effective communication skills
Given the hands-on nature of this role, this position is fully onsite.
Requirements
Microsoft, Active Directory, Computer Hardware, Configuration Management, Deployments, MS Office 365, Networking, Microsoft Azure, Directory servers
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.