Overview
Skills
Job Details
Role: Sr. SAP SAP IS-U/FICA Consultant
Duration: 6 Months Contract
Client Location: San Diego, CA
Remote or Onsite: Remote
Project Description:
My direct client is looking for an SAP IS-U/FICA resource that can provide functional and technical support for the Client s SAP-based utility billing, customer service, and finance operations. This position plays a key role in maintaining the integrity and performance of SAP IS-U modules supporting billing, invoicing, collections, and customer financial management processes. The analyst collaborates with cross-functional teams to resolve complex issues, implement process improvements, and support ongoing service delivery for utility customers.
Key Responsibilities
New Services and Customer Support
- Support business processes for new service setup, service notifications, and sales order creation.
 - Prepare customer estimates, invoices, and credit memos within SAP.
 - Configure and maintain variant materials and related service workflows.
 - Coordinate with customer service staff to ensure timely and accurate service activation and billing.
 
IS-U FICA (Contract Accounts Receivable and Payable)
- Manage payment processing activities, including payment lots, payment runs, and bank reconciliations.
 - Administer refunds, returned payments, and clarification cases.
 - Oversee dunning and collections processes in compliance with financial policies.
 - Maintain security deposit records and clearing control functionality.
 - Reconcile FICA and General Ledger balances, identifying and resolving discrepancies.
 
IS-U Billing and Invoicing
- Support collective account billing and invoicing activities.
 - Perform leak adjustment processing and unbilled revenue reporting.
 - Monitor and maintain accurate billing data to ensure financial accuracy and customer satisfaction. Device Management & Enterprise Asset Management (EAM)
 - Manage technical master data related to meters and devices.
 - Generate and analyze CWA (Consumption Within Active Year) reports.
 - Perform notification and work order analysis for new service installations.
 
Workflow and Reporting
- Support and optimize SAP workflows for refund processing and move-in move-out activities.
 - Develop and maintain reports for operational and performance monitoring.
 
Desired Qualifications
- Bachelor s degree in Business Administration, Information Systems, Finance, or a related field.
 - Seven (7) years of progressively responsible experience supporting SAP IS-U or FICA modules, preferably in a utilities or public-sector environment.
 - Experience with SAP payment processing, dunning, and reconciliation functions.
 - Strong analytical, troubleshooting, and documentation skills.
 - Experience with SAP S/4HANA Utilities or SAP Cloud solutions.
 - Knowledge of public-sector utility billing operations and customer financial processes.
 - Familiarity with business process design and system configuration best practices.