Overview
Skills
Job Details
Please, no third parties. Permanent residents only.
This is an onsite job in the Raleigh-Durham Triangle area and no relocation assistance is available.
Main Duties & Responsibilities:
- Maintain and enhance the performance, reliability, and integration of enterprise software solutions, including ERP, CRM, and CPQ, ensuring they support business needs effectively.
- Evaluate and refine operational workflows to drive efficiencies in order processing, production scheduling, and inventory tracking.
- Ensure the accuracy and completeness of critical business data, including configuration details, stock levels, and financial metrics.
- Design and deliver data-driven reports and dashboards that provide actionable insights into operational performance, efficiency, and key business metrics.
- Partner with teams across sales, finance, production, and IT to streamline data flow and process integration across business functions.
- Lead and support the deployment of system updates, new modules, and feature enhancements, minimizing disruptions to ongoing operations.
- Develop and maintain comprehensive user guides, training materials, and technical documentation while conducting training sessions to improve user adoption and efficiency.
- Tailor system functionalities to align with evolving business needs and industry best practices.
- Diagnose and resolve technical issues within enterprise applications to ensure continuous business operations with minimal downtime.
Skills & Requirements:
- 3+ years of experience supporting enterprise software solutions such as ERP, CRM, and BI platforms.
- Hands-on experience with API integrations, including API documentation and software design best practices.
- Strong background in managing Windows Server, IIS, and MS SQL Server environments.
- Expertise in SQL development, including stored procedures, complex queries, and database optimization.
- Proficiency with reporting tools such as Power BI, Crystal Reports, or Excel for data visualization and analysis.
- Excellent analytical and troubleshooting skills with a proactive approach to problem-solving.
- Strong interpersonal and communication skills to effectively collaborate with cross-functional teams.
- Experience in manufacturing, supply chain, or order management workflows is a plus.
- Bachelors Degree or higher in Computer Science, Information Systems, or similar field is preferred.
tags: senior erp developer, senior database developer, senior it developer, senior crm developer