Overview
Skills
Job Details
Job Summary
The IT Specialist will support the FDOT District 5 Traffic Operations Center by providing technical expertise across a wide range of IT infrastructure and application support functions.
These include firewall management, server administration, network support, and maintenance of proprietary traffic monitoring and dispatch software systems.
Primary Responsibilities
Firewall Administration
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Configure and update Fortinet Firewalls
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Manage user roles and access policies
Web Filter Administration
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Use FortiGate for weekly audits
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Handle permissions, updates, and performance monitoring
Server Administration
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Maintain systems in a VMware environment
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Perform backup and recovery using Veeam
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Manage Dell Compellent / Powerstore storage systems
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Conduct patch management and provisioning
Security Administration
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Oversee RADIUS and Active Directory services
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Handle State Law Enforcement Radio System (SLERS) clearance procedures
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Manage JIRA-based Security Access Requests and user base
Special Programs Administration
Provide first-level troubleshooting, support, and vendor coordination for:
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Activu (video wall control)
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Road Ranger Mobile App (service patrol dispatch)
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iVDS (remote camera monitoring)
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SunGuide (Advanced Traveler Management)
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BlueMac (Bluetooth traffic data collection)
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MIMS (maintenance dispatch & inventory)
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ITS Facility Management
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SCCM / SCOM and SolarWinds
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Any future third-party/proprietary systems
Network Administration Backup
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Support Extreme Networks (formerly Brocade) switches
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Assist during non-covered hours (e.g., Fridays)
Workstation Support
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Set up hardware, manage inventory
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Provide user support and maintain a self-help wiki
Minimum Qualifications
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At least one (1) year of relevant hands-on IT experience
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Ability to work full-time on-site and respond to emergencies
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Strong technical troubleshooting and communication skills
Preferred Qualifications
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Experience with Fortinet and FortiGate technologies
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Skilled in VMware, Veeam, Dell storage systems
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Familiarity with RADIUS, Active Directory, and JIRA
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Hands-on knowledge of SolarWinds, SCCM, SCOM
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Prior work experience with FDOT or transportation IT systems is a plus
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Proficiency in supporting both enterprise-level and specialized traffic systems
Tools & Technologies
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Fortinet, FortiGate, VMware, Veeam, Dell Powerstore, JIRA
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SolarWinds, SCCM, SCOM, Active Directory, RADIUS
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Proprietary FDOT systems such as SunGuide, iVDS, MIMS, BlueMac, etc.
Clearances Required
Before starting work, candidates must complete:
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SLERS background check
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CJIS certification
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FDOT security and policy compliance modules