IT Specialist

Overview

On Site
Contract - W2

Skills

UI
Information Technology
Network
Microsoft
Tier 1
Cloud Computing
Recruiting
Training
Partnership
IT Infrastructure
Application Support
Network Support
Firewall Administration
Firewall
Auditing
Performance Monitoring
Server Administration
Recovery
Dell Compellent
Patch Management
Provisioning
Security Management
Law Enforcement
Radio
Security Clearance
Collaboration
Video
PATROL
Bluetooth
Data Collection
Facility Management
Network Administration
Backup
Extreme Networks
Brocade
Switches
Computer Hardware
Management
Inventory
Technical Support
Wiki
Communication
Data Storage
Fortinet
VMware
Veeam
Dell
JIRA
SolarWinds
Microsoft SCCM
Microsoft SCOM
Active Directory
RADIUS
Regulatory Compliance

Job Details

CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of being a successful business with a global talent pool and presence, CCS is a certified Microsoft Gold Partner and specializes in delivering expert Microsoft based solutions for technical and business needs. We have been recognized by Inc. 500 Magazine as one of the fastest growing small companies in the Unites States.
we are a Tier 1 vendor for the City and County of San Francisco for Cloud Services, Staffing Services and Training Services. For this multi-year opportunity with a diverse set of needs to address, we are currently focusing on establishing partnerships with individuals as well as companies who can help us enhance our overall service portfolio, cut lead times, and ultimately help us deliver successfully. We currently hold sizable Government accounts in the San Francisco bay area including City and County of San Francisco, San Mateo County, and Santa Clara County.
We take great pride in our global reach and local influence. Your experience alongside our highly skilled and talented internal team who guide you along the way, offers key insights into what helps you stand out in a competitive job market.
If you are a partner company, please submit resumes with contact information of your own W2 Consultants only. Submitted consultants are expected to have excellent communication skills.

Job Summary
The IT Specialist will support the FDOT District 5 Traffic Operations Center by providing technical expertise across a wide range of IT infrastructure and application support functions.
These include firewall management, server administration, network support, and maintenance of proprietary traffic monitoring and dispatch software systems.

Primary Responsibilities

Firewall Administration

  • Configure and update Fortinet Firewalls

  • Manage user roles and access policies

Web Filter Administration

  • Use FortiGate for weekly audits

  • Handle permissions, updates, and performance monitoring

Server Administration

  • Maintain systems in a VMware environment

  • Perform backup and recovery using Veeam

  • Manage Dell Compellent / Powerstore storage systems

  • Conduct patch management and provisioning

Security Administration

  • Oversee RADIUS and Active Directory services

  • Handle State Law Enforcement Radio System (SLERS) clearance procedures

  • Manage JIRA-based Security Access Requests and user base

Special Programs Administration
Provide first-level troubleshooting, support, and vendor coordination for:

  • Activu (video wall control)

  • Road Ranger Mobile App (service patrol dispatch)

  • iVDS (remote camera monitoring)

  • SunGuide (Advanced Traveler Management)

  • BlueMac (Bluetooth traffic data collection)

  • MIMS (maintenance dispatch & inventory)

  • ITS Facility Management

  • SCCM / SCOM and SolarWinds

  • Any future third-party/proprietary systems

Network Administration Backup

  • Support Extreme Networks (formerly Brocade) switches

  • Assist during non-covered hours (e.g., Fridays)

Workstation Support

  • Set up hardware, manage inventory

  • Provide user support and maintain a self-help wiki

Minimum Qualifications

  • At least one (1) year of relevant hands-on IT experience

  • Ability to work full-time on-site and respond to emergencies

  • Strong technical troubleshooting and communication skills

Preferred Qualifications

  • Experience with Fortinet and FortiGate technologies

  • Skilled in VMware, Veeam, Dell storage systems

  • Familiarity with RADIUS, Active Directory, and JIRA

  • Hands-on knowledge of SolarWinds, SCCM, SCOM

  • Prior work experience with FDOT or transportation IT systems is a plus

  • Proficiency in supporting both enterprise-level and specialized traffic systems

Tools & Technologies

  • Fortinet, FortiGate, VMware, Veeam, Dell Powerstore, JIRA

  • SolarWinds, SCCM, SCOM, Active Directory, RADIUS

  • Proprietary FDOT systems such as SunGuide, iVDS, MIMS, BlueMac, etc.

Clearances Required
Before starting work, candidates must complete:

  • SLERS background check

  • CJIS certification

  • FDOT security and policy compliance modules

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About CCS Global Tech