User Experience Developer

Announcement

Details

Open Date
08/26/2025

Requisition Number
PRN42956B

Job Title
User Experience Developer

Working Title
Experience Designer

Job Grade
E

FLSA Code
Computer Employee

Patient Sensitive Job Code?
No

Standard Hours per Week
40

Full Time or Part Time?
Full Time

Shift
Day

Work Schedule Summary

Monday - Friday, business hours. Hybrid position requiring at least two days in-office per week in the Salt Lake City office. Remote days require a suitable

VP Area
U of U Health - Academics

Department
01442 - Web and Interactive Marketing

Location
Campus

City
Salt Lake City, UT

Type of Recruitment
External Posting

Pay Rate Range
65,000-75,000

Close Date
11/26/2025

Priority Review Date (Note - Posting may close at any time)

Job Summary

University of Utah Health is looking for our next strategic, design-forward Experience Designer to join our Digital Experience team. You will help shape user-centered digital experiences across all our clinical, academic, and research websites to help our patients, providers, researchers, and students easily find information, understand our value, and make it easy for them to take action.

You'll combine hands-on UI design with user research, journey mapping, and rapid prototyping within our large-scale content management environment. You'll work closely with our team of content strategists, designers, developers, and other marketing partners to deliver accessible, intuitive, and high-performing digital experiences.

Your primary focus will be optimizing patient access by streamlining how patients search for providers, schedule appointments, and find care.

Please submit a resume, portfolio, and cover letter explaining why you are a good candidate for the position.

Responsibilities

Responsibilities

• Design and refine content-rich, user-centered experiences across clinical, academic, and research web properties.
• Support a major website redesign initiative by improving page-level experience and UI patterns.
• Contribute to the evolution of our enterprise design system.
• Translate user research, analytics, and stakeholder input into actionable design deliverables that include wireframes, journey maps, prototypes, and high-fidelity comps.
• Map and improve digital funnels for accessing care, such as provider search, appointment scheduling, and information about our services.
• Identify points of friction in the patient journey using analytics, feedback, and heuristic evaluation.
• Collaborate with cross-functional teams to implement design systems and scalable solutions across a growing web ecosystem.
• Participate or lead usability testing, heuristic evaluations, and accessibility audits.
• Plan and conduct user and site research and synthesize findings into personas, journey maps, and reports
• Balance user needs, business priorities, and technical feasibility in a fast-paced healthcare environment.
• Work quickly and experiment often to rapidly test and iterate on your work, using qualitative feedback and performance metrics to guide improvements.

Minimum Qualifications

Requires a bachelor's degree or equivalency (one year of education can be substituted for two years of related work experience) and 2-4 years of experience in the field or in a related area.

• 3-5 years of UX/UI experience (healthcare, higher ed, or regulated industry preferred).
• 2-4 years of experience designing for large, content-driven websites with robust design systems.
• Demonstrated experience designing for conversion-oriented flows in healthcare, e-commerce, or other service-based digital environments.
• Proficiency in modern design/prototyping tools (e.g., Figma, Adobe XD, Sketch).
• Strong understanding of UX best practices, user testing, building surveys, user research, interaction design, responsive design, usability testing, and accessibility standards (WCAG 2.1+).
• Experience with enterprise CMS platforms such as Drupal (preferred), WordPress multisite, or Sitecore.
• Clear understanding of patient or customer journeys and the constraints of regulated industries.
• Strong portfolio showcasing your understanding of UX process and featuring polished, multi-audience design work.
• Skilled collaborator across multi-discipline teams.
• Curious, data-driven thinker who is always learning and stays current with emerging tools and trends.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

• 3+ years experience with large-scale UX/UI related responsibilities.
• 3+ years experience using modern design/prototyping tools like Figma, Adobe XD, Sketch, and Miro.
• Experience in healthcare, academic medicine, or higher education environments.
• Knowledge of A/B testing and personalization strategies.

Type
Benefited Staff

Special Instructions Summary

Please submit a resume, portfolio, and cover letter explaining why you are a good candidate for the position.

Additional Information

The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at or or University Human Resource Management at if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply. Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at: ;br>Online reports may be submitted at oeo.utah.edu

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