Senior Business Analyst

Overview

Remote
$80,000 - $150,000
Full Time
No Travel Required

Skills

Business Analysis
JIRA
Acceptance Testing
Salesforce.com
Tableau
Microsoft SharePoint
Data Mapping
Documentation
SQL
Relational Databases

Job Details

Senior Business Analyst Clean Energy Industry (Remote) $80-150K /yr DOE
Sapphire Recruitment is seeking experienced Business Analysts and Senior Business Analysts to support process improvement, system enhancement, and operational excellence initiatives within two key areas of New York s clean energy mission Technical Services and Clean and Resilient Buildings.

These roles will help streamline workflows, enhance Salesforce functionality, and strengthen the quality and consistency of internal and external stakeholder experiences.

YOU MUST RESIDE IN THE UNITED STATES - PREFERABLY ON THE EAST COAST!
What You ll Do

  • Translate business needs into clear technical requirements and process documentation
  • Support Salesforce design, configuration, and automation (Flows, Approvals, Lightning)
  • Facilitate User Acceptance Testing (UAT) and lead end-user training
  • Develop and maintain process documentation, dashboards, and reports
  • Triage bug and enhancement tickets, coordinating resolution and quality assurance
  • Perform systems analysis, data mapping, and reporting across multiple programs
  • Collaborate with technical and program teams to implement process and system improvements

What You Bring

  • Bachelor s degree in Information Systems or related field (or equivalent experience)
  • 3 7+ years of experience in business analysis, process design, or system optimization
  • Strong Salesforce expertise; experience with Jira, SharePoint, and Tableau
  • Understanding of relational databases and SQL queries
  • Proven ability to manage multiple projects and priorities independently
  • Strong communication, documentation, and problem-solving skills
  • Highly organized self-starter who thrives in a collaborative, fast-paced environment

Details

  • Remote | Full-time (40 hours/week) | Engagement through 2029, renewable
  • Tools: Salesforce, Jira, SharePoint, Tableau

Join a forward-thinking team driving digital transformation and operational efficiency across New York State s clean energy initiatives.

Submit your resume to for immediate consideration.

Sapphire Recruitment is an EOE

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.