Service Technician

Title: Service Technician
Location: Salem, OR (97317) / Onsite
Employment Type: 6+ Month W2 Contract to Hire (no C2C or sponsorship available)

Job Description:
Talent Groups is hiring a Service Technician to support repair and refurbishment operations at a high-tech facility in Salem. This is a hands-on role focused on maintaining service quality, optimizing performance, and ensuring customer satisfaction.

What You ll Do

• Troubleshoot and repair robotic systems and components
• Support service-level agreements (SLAs) and root cause investigations
• Enhance repair procedures, documentation, and training materials
• Monitor part usage, maintenance schedules, and repair orders
• Provide clear, timely updates to stakeholders and escalate issues as needed
• Collaborate closely with operations, engineering, and production teams

What You Bring

• 2+ years of experience in electromechanical or mechatronics repair
• Proficiency with hand tools and the ability to read technical documentation
• Strong communication skills and ability to work in a team environment
• Proficiency with Google Workspace or Microsoft Office
• Attention to detail when following SOPs and technical instructions
• Ability to lift up to 50 lbs and work in a factory setting
• Willingness to work overtime as needed

Bonus Experience

• Associate degree or equivalent military technical training
• Experience repairing autonomous robotic systems
• Familiarity with MES, ERP (Infor, VKS), Jira, or Confluence
• Comfort working in Linux environments or on process improvement projects

Talent Groups appreciates the interest of all applicants. Only candidates selected for interviews will be contacted. We are an equal opportunity employer.