Influencer Manager II

Title- Influencer Manager

Location- Los Angeles ,CA (Hybrid)

Contract- 12+ months Contract

Role Overview:

The ideal candidate is a detail-oriented, service-driven professional with experience in coordinating complex travel arrangements and working directly with VIPs, influencers, and internal stakeholders. This position requires impeccable organization, communication skills, and a passion for creating best-in-class experiences.

Responsibilities:

• Travel Management:

• Coordinate all aspects of influencer travel for Client s events, including airfare, ground transportation, accommodations, and other logistics.
• Serve as the primary point of contact for influencers regarding their travel needs, ensuring all arrangements are tailored to their preferences and schedules.
• Partner closely with Client s travel agency and internal travel teams to book, confirm, and adjust travel itineraries as needed.
• Document, oversee and manage travel budgets.
• Compile and share clear, up-to-date documentation outlining immigration eligibility requirements across various regions.

• VIP Service:

• Provide white-glove service to influencers, ensuring a seamless and professional experience from initial contact to post-event follow-up.
• Proactively address and resolve any travel-related issues, maintaining clear communication with influencers and stakeholders at all times.

• Cross-Team Coordination:

• Collaborate with internal teams, including Influencer Management, Events, and Travel Operations, to align on logistics and expectations for each event.
• Work with the Events team to understand event schedules and provide tailored travel support to align with programming and timelines.

• Documentation and Communication:

• Maintain accurate records of travel itineraries, preferences, and expenses.
• Create and share detailed travel documents, including confirmations, itineraries, and FAQs, with influencers.

• Process Optimization:

• Identify and implement improvements to travel coordination workflows to enhance efficiency and ensure best practices.
• Leverage feedback from influencers and internal teams to continuously refine processes and elevate the VIP travel experience.

• Support on-site Event Production

• Assist the Events team with on-site production needs, including coordinating schedules, managing vendor relationships, and supporting day-of logistics.

Qualifications:

• 3 5 years of experience in travel coordination, event logistics, or a related role, preferably in the entertainment, gaming, or hospitality industries.
• Exceptional organizational skills with the ability to manage multiple priorities and deadlines simultaneously.
• Strong interpersonal and communication skills, with a proven ability to work directly with VIPs, influencers, and diverse internal teams.
• Experience coordinating international travel, including navigating visa and entry requirements.
• Detail-oriented mindset and commitment to delivering best-in-class service.
• Familiarity with travel booking systems and tools; experience working with travel agencies is a plus.
• Ability to remain calm and solution-focused under pressure.
• Passion for gaming and understanding of Client s culture and community is a strong plus.

What Success Looks Like:

• Influencers and VIPs consistently receive seamless, personalized travel experiences that exceed expectations.
• Strong collaboration across internal teams, resulting in smooth logistical execution at all Client s events.
• Continuous feedback loop in place to refine processes and elevate service standards.