ServiceNow PM/ BA @ REMOTE

Overview

Remote
Hybrid
Depends on Experience
Contract - W2

Skills

ServiceNow
ITSM
FMS
Project Manager
Business analyst
public sector
asset management

Job Details

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing.

With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future.

By developing highly scalable and consistent solutions, our primary goal is to deliver excellence at all levels and delight our customers and drive them to a better future.

One of our client is looking for a ServiceNow PM/ ServiceNow BA @ REMOTE Please find below the details of the position.

Project Manager (ServiceNow Programs)- REMOTE

Responsibilities

  • Lead end-to-end project delivery using Waterfall methodology
  • Manage scope, schedule, budget, risk, and stakeholder communication.
  • Ensure adherence to client security, compliance, and integration protocols.
  • Coordinate between client stakeholders, ServiceNow delivery team, and third-party vendors.
  • Provide weekly status updates, dashboards, and risk mitigation plans.

Qualifications

  • 10+ years IT project management, with 5+ years in ServiceNow / ITSM / FMS projects.
  • PMP/PRINCE2 certified.
  • Strong experience in public sector / education projects.
  • Excellent stakeholder management and reporting skills.

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Business Analyst (ServiceNow FMS Domain)

Responsibilities

  • Engage client stakeholders to capture business requirements.
  • Document workflows (Facility Mgmt, Work Orders, Contracts, AP, Permits).
  • Translate business needs into functional requirements for ServiceNow.
  • Conduct gap analysis between client requirements vs. ServiceNow OOTB features.
  • Support UAT planning and business validation.

Qualifications

  • 6 8 years as BA, with 3+ years ServiceNow domain experience.
  • Skilled in requirement elicitation, process mapping, Visio/Lucidchart.
  • Experience with public sector facility/asset management preferred.

Strong knowledge of ServiceNow FMS, ITSM, and App Engine.

If you find yourself suitable for this position, kindly send your updated resume and expected hourly rate to saranyar at sensiple dot com

Regards

Sensiple Inc.,

saranyar at sensiple dot com

7 3 2 2 8 3 0 4 9 9 Ext.373

555 US Highway 1 S, Ste 330 Iselin, NJ 08830

Sensiple, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to gender, race, colour, religion, sex, national origin, veteran or disability status.

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