Overview
Skills
Job Details
Business Analyst
Job Summary:
We are seeking a highly analytical, communicative, and adaptable Business Analyst to join our team. This individual will act as a vital bridge between business stakeholders and technical teams, driving process improvements, capturing and refining requirements, and ensuring solutions are both effective and scalable. Experience with Robotic Process Automation (RPA) is a significant plus, as we continue to expand automation efforts to improve operational efficiency.
Key Responsibilities:
-
Collaborate with cross-functional stakeholders to gather, document, and analyze business requirements.
-
Translate business needs into detailed functional specifications, workflows, and user stories.
-
Conduct gap analyses to identify process inefficiencies and recommend improvements, especially where automation may be applied.
-
Partner with development and RPA teams to design and implement robust, scalable solutions.
-
Serve as the communication conduit between business units and technical teams, ensuring alignment and mutual understanding.
-
Analyze data to support business decisions and strategic initiatives.
-
Monitor project progress and provide clear, concise updates to all stakeholders.
-
Document current and future state processes; facilitate change management and user adoption.
-
Navigate and adapt to varying personalities across business units while fostering collaboration and trust.
Qualifications and Skills:
-
Proven experience as a Business Analyst, preferably in environments involving process automation or RPA tools (e.g., UiPath, Automation Anywhere, Blue Prism).
-
Exceptional communication skills, both verbal and written, with the ability to clearly convey technical concepts to non-technical stakeholders.
-
Strong critical thinking and problem-solving skills with attention to detail.
-
Demonstrated ability to work with diverse teams and adapt communication styles to suit different personalities and organizational levels.
-
Proficiency with business analysis tools and process modeling techniques.
-
Familiarity with Agile, Scrum, or other modern project delivery frameworks.
-
Bachelor's degree in Business, Information Systems, or a related field preferred.