Overview
Hybrid
Depends on Experience
Contract - W2
Contract - 12 Month(s)
Skills
Business Analysis
Information Technology
Interactive Voice Response
System Administration
Job Details
Job Title: IVR Systems Business Analyst
Location: Charlotte, NC 28273(Hybrid)
Duration: 12+ months
Education: Bachelor's or Master of Engineering
Must have skills:
Skillset: IVR domain knowledge, Business analysis.
Detailed Job Description:
Responsibilities:
- Reviews, analyzes, and evaluates information technology systems operations.
- Determines user needs and requirements and recommends ways to improve systems.
- Serves as primary point of contact between users and engineering development staff.
- Identifies, documents, reports and tracks system issues.
- Supports the process of translating business needs into formal technical requirement deliverables. .
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