Overview
Skills
Job Details
Job Description:
We are seeking a Sr. Administrator in Support & Operations with strong expertise in VMware NSX and vCF to provide advanced technical support, troubleshoot complex incidents, and drive operational excellence. The ideal candidate will collaborate with cross-functional teams to enhance infrastructure performance, security, and reliability.
Responsibilities:
- Resolve complex technical and security issues in VMware NSX and vCF environments. 
- Perform root cause analysis and implement long-term solutions. 
- Support infrastructure maintenance across cloud platforms (AWS, Azure, or Google Cloud Platform). 
- Maintain knowledge base documentation and provide training to team members. 
- Ensure high customer satisfaction through proactive issue resolution and SLA adherence. 
Requirements:
- Strong hands-on experience with VMware NSX and vCF. 
- Solid troubleshooting, incident management, and RCA skills. 
- Knowledge of cloud infrastructure support (AWS, Azure, Google Cloud Platform). 
- Excellent communication and collaboration abilities. 
- Certifications (Preferred): VMware Certified Professional (VCP), NSX-T Data Center, ITIL Foundation.