Overview
On Site
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 12 month(s)
Skills
VIP User support
Job Details
The Support Analyst will provide support to End Users on a variety of computing issues.
Job Responsibilities and Functions
- Diagnose, resolve, and follow-up on issues relating to various user computing issues
- Provide technical support by phone, remote access, deskside, or site visits as required
- New hire device setup/Imaging Experience utilizing ticketing systems
- Ensure tickets are accurately documented and resolved in accordance
- Device inventory management
- Position may require working extended hours or occasional night/weekend as required
- Excellent communication skills both verbal and written
- Ability to multi-task in a fast-paced environment
- Office 365 Productivity Tools
- VPN troubleshooting/connectivity
- Mobile Device Support
- Follow client Compliance standards
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.