Overview
Remote
$21 - $21.75
Full Time
Skills
insurance
life and health insurance
insurance agent
Job Details
- Job Role: Remote Insurance Agent Representative
- Pay: $21.75
- Applicants must have ACTIVE LIFE & HEALTH License
- 6 months of Insurance agent experience
- Location: Remote Texas ,Richmond, Illinois,Florida,Maryland.
About the Role: Join the team as a Remote Insurance Agent Representative.
You ll assist new and existing clients by answering inquiries, helping them select Medicare plans, and ensuring a smooth and satisfying customer experience all from the comfort of your home.
Key Responsibilities:
- Engage with customers via phone, email, chat, or social media to resolve inquiries.
- Handle high-volume inbound calls, providing support and selling Medicare products.
- Help clients choose the most suitable plans based on their needs.
- Maintain confidential records and update call logs for auditing/reporting.
- Build lasting relationships with clients through exceptional service.
- Provide payment support and upsell additional services when appropriate.
- Report feedback on customer experiences and system issues.
Requirements:
- Minimum 6 months of customer service experience preferred.
- Must be 18 years or older. High School Diploma or GED required.
- Home state Life & Health Insurance License is mandatory.
- Typing speed of at least 25 WPM.
- Proficient with desktop computers and Windows operating systems.
- Strong verbal and written communication skills.
- Excellent problem-solving and organizational skills.
- Comfortable working independently in a virtual team environment.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.