Overview
On Site
$30+
Contract - Independent
Contract - W2
Contract - 5 Month(s)
Skills
Help Desk
Customer Service
Incident Management
Job Details
100% on-site. Staffing the Help Desk to take calls, resolve issues, and log the transactions into our ticketing system.
This includes -providing customer service support, including answering calls, determining the scope of a customer s problem, initiating and/or maintaining problem tickets and Incident Reports (IRs) using an on-line incident management system, and intermediate troubleshooting and resolution/escalation; Further details can be shared later.
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