Overview
On Site
USD 30.00 - 37.26 per hour
Contract - Independent
Contract - W2
Skills
Remote Support
Microsoft Office
Productivity
Customer Satisfaction
IT Asset Management
Inventory
Technical Support
Active Directory
Mobile Device Management
Master Data Management
Mobile Device Support
Attention To Detail
Organized
FOCUS
ITIL
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
We are seeking a Level II IT Support Analyst who has a passion for learning and delivering exceptional technical support.
Key Responsibilities:
Interested candidates should contact Sally Lander at or submit resumes to sally.lander@roberthalf(.com).
Requirements
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are seeking a Level II IT Support Analyst who has a passion for learning and delivering exceptional technical support.
Key Responsibilities:
- Serve as the central point of contact for IT assistance via email, phone, and walk-up interactions to foster outstanding customer experiences, focusing on first-contact resolution of incidents and service requests
- Deliver first- and second-level technical support for end-user devices, including office suite productivity tools, ensuring employees have the resources and tools needed for maximum efficiency
- Implement and maintain ITIL-aligned support processes and best practices, contributing to improved operations and customer satisfaction
- Facilitate IT asset management processes-including tools, procedures, and standards-to assist in seamless inventory and asset tracking.
- Provide onsite technical assistance and independent IT troubleshooting for corporate users.
Interested candidates should contact Sally Lander at or submit resumes to sally.lander@roberthalf(.com).
Requirements
- 4+ years of IT support experience, including hands-on expertise inWindows 11,Active Directory,MDM tools, and mobile device support foriPhoneandAndroidplatforms.
- Detail-oriented, adaptive, and team-minded with a keen ability to stay organized across multiple priorities.
- Strong interpersonal skills with a focus on delivering exceptionalcustomer serviceexperiences.
- Familiarity with ITIL support frameworks and willingness to grow ITIL competencies.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.