Platform Support Engineer

  • Charlotte, NC
  • Posted 10 hours ago | Updated 10 hours ago

Overview

On Site
Depends on Experience
Contract - Independent
Contract - W2

Skills

API
Agile
AppDynamics
Brokerage
Business Process
CICS
COBOL
Changeman
DevOps
GitHub
IBM DB2
JCL
JIRA
JSON
Jenkins
Microsoft Azure
Continuous Integration
Microsoft SharePoint
OCP
Splunk
XML
YAML
SOAP
Red Hat Linux

Job Details

Required Qualifications:

  • 5+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Hands-on experience with ServiceNow for ITSM processes (incident, change, and problem management).
  • Solid knowledge of mainframe environments (e.g., COBOL, JCL, DB2, CICS, CHANGEMAN, NDM) and API integrations (REST/SOAP).
  • Good communication skills and ability to drive adoption of enterprise capabilities, tools, and innovation improving availability in a multi-app ecosystem by evolving observability, monitoring, logging, synthetic monitoring. Exposure to SRE Concepts and Tools - especially Observability and Automation tools (Splunk, AppDynamics, SiteScope, Thousand Eyes etc).
  • Experience in SDLC and Agile tools such as JIRA, SharePoint, Confluence etc.
  • Strong understanding of Stock Brokerage/Trading Business processes, including order management, trade execution, settlement., Securities Lending.
  • Experience with vendor management - Act as the primary liaison with third-party vendors, ensuring service levels are met and resolving escalations.
  • Experience with Production Mainframe Scheduling Tool ZEKE
  • Exposure with CI/CD tools (e.g., Jenkins, Harness, Azure DevOps, JSON/XML, YAML, github)
  • Experience working on cloud platforms PCF, Redhat OCP, Azure etc
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.