Onsite Service Engineer (Hillsboro, OR) - Atlas Copco - Hillsboro, OR, US | Dice.com

Atlas Copco

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Onsite Service Engineer (Hillsboro, OR)

Hillsboro, OR, US • Posted 6 days ago • Updated 7 hours ago

Full Time

On-site

USD 29.00 per hour

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Job Details

Skills

Customer Satisfaction
Reporting
INSPECT
Repair
Regulatory Compliance
Mechanical Engineering
Customer Facing
Customer Focus
Coaching
Fluency
English
Technical Writing
Accountability
Innovation
Semiconductors
Pharmaceutics
Research and Development
Management
Art
Manufacturing

Summary

Your role

Your mission as the Onsite Service Engineer is to provide expert repair services for our technology solutions, delivering unmatched customer satisfaction and upholding the highest standards of safety. You are committed to ensuring the performance and longevity of your customers technology through your expertise. Your work is important for supporting the operational success and technological advancement of industries relying on these technologies.

You will

Report into the Site Manager.
Conduct planned and ad hoc visits to inspect, service, troubleshoot, and repair various technical systems. You will also diagnose any issues to prevent equipment downtime.
Perform installations, ensure safety compliance, and document activities.
Be the on-site contact, providing service recommendations and addressing customer needs promptly.

To succeed, you will need

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

1-3 years of equivalent experience in relevant technical field such as electronic, mechanical, chemical, gas, refrigeration, or basic vacuum. Ideally, with customer facing experience.
Strong customer focus to ensure delivered solutions meet customer expectations and timeframes, while working in alignment with Edwards strategies and processes.
Self-directed, with the ability to understand and resolve problems aligned with job responsibilities and escalates through the appropriate channels when required.
Proactively seeks customer feedback and asks questions to understand customer 's business.
Ability to share technical expertise and knowledge and provide coaching to less experienced team members.
Collaborates and supports with team members to deliver company objectives.
Complies with all applicable laws, policies, and standards to ensure organizational, safety and health obligations are met.
Fluency in written and spoken English. Ability to speak distinctly and see/hear clearly.
Able to use computer software to record data and write reports.
Can understand and interpret technical documentation relevant to work e.g., technical drawings.

In return, we offer

Culture of trust and accountability
Lifelong learning and career growth
Innovation powered by people
Comprehensive compensation and benefits
Health and well-being

About Edwards

Edwards is a leading developer and manufacturer of sophisticated vacuum products, exhaust management systems and related value-added services. Edwards solutions are integral to manufacturing processes for semiconductors, flat panel displays, LEDs and solar cells. They are also used within an increasingly diverse range of industrial processes including power, glass and other coating applications; steel and other metallurgy; pharmaceutical and chemical; and for scientific instruments in a wide range of R&D applications.

Edwards has over 4,000 employees worldwide engaged in the design, manufacture and support of high technology vacuum and exhaust management equipment. Edwards has state-of-the-art manufacturing facilities in Europe, Asia and North America.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10220516
Position Id: 20dfe1a6b0ee4d74d0dcbc2851f1f32e
Posted 6 days ago

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