Overview
Skills
Job Details
Strong functional expertise in PeopleSoft v9.2 (Procurement + AP OR Project Costing + Customer Contracts)
Experience with the system development life cycle (design, testing, implementations)
Ability to read SQL and PeopleCode and use PeopleTools for troubleshooting
Excellent communication skills for end-user support and documentation
Desired:
Broader PeopleSoft experience across multiple modules
Prior public-sector or government ERP experience
Experience creating or updating job aids and training content
Responsibilities:
Provide Tier 2 functional support for assigned PeopleSoft modules
Troubleshoot issues, manage help desk tickets, and document fixes for developers
Collaborate with Tier 3 developers to test code changes and system updates
Perform regression/system testing before migrations
Update user documentation and training materials as needed
Act as a point of contact for business end users to ensure smooth operations