IT Engineer

  • Reston, VA
  • Posted 12 days ago | Updated 12 hours ago

Overview

Hybrid
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - 6 Month(s)

Skills

Analytical Skill
Communication
Conflict Resolution
Dialog Manager
Dimensional Modeling
Microsoft Azure
Scripting
Tier 2
SAS Display Manager
Documentation
Microsoft Windows
Endpoint Protection
Group Policy
ITIL
Management
Master Data Management
Mobile Device Management
Patch Management
Problem Solving
Provisioning
Regulatory Compliance
Root Cause Analysis
Windows PowerShell

Job Details

Job Role: IT Engineer
Location: Reston, VA
Duration: 6 Months

Job Description:
Provide Tier 2/3 support for Windows 10/11 physical and virtual environments
Assist in the deployment, configuration, and management of MDM solutions (Workspace ONE)
Monitor system performance, compliance, and logging/monitoring
Collaborate with security and compliance teams to ensure endpoint protection and policy enforcement
Maintain documentation for system configurations, procedures, and troubleshooting guides
Implement and troubleshoot Group Policy Objects (GPOs) and CSP configurations
Perform root cause analysis and resolve complex OS and application issues
Support endpoint provisioning and testing
Participate in patch management, OS upgrades, and feature update rollouts

Required Qualifications:
3+ years of experience in a Windows desktop engineering or support role
Proficiency in Windows 10 and Windows 11 troubleshooting and support
Hands-on experience with MDM platforms such as Omnissa Workspace ONE
Experience with CSP, SyncML, WNS, OMA-DM, Windows OS in-place upgrades, Windows Update for Business, or other endpoint management processes
Familiarity with Group Policy and CSP-based configuration management
Understanding of Windows Autopilot, Azure AD Join, and hybrid environments
Basic scripting knowledge (PowerShell preferred) for automation and reporting
Strong analytical and problem-solving skills
Strong knowledge of ITIL Foundation. Understanding of service lifecycle, service strategy, and continual service improvement
Excellent communication and documentation abilities

EEO:

Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

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