Overview
On Site
USD 28.00 - 31.00 per hour
Full Time
Skills
Remote Support
VDI
Customer Focus
Health Care
Communication
Project Management
Leadership
Status Reports
Software Support
EDS
Productivity
Management
Research
Conflict Resolution
Problem Solving
IT Service Management
Quality Improvement
Computer Hardware
Microsoft Windows
Technical Support
Taxes
Life Insurance
SEP
Collaboration
Partnership
Business Transformation
Law
Job Details
Description
This position will be supporting the VDI Project. This person will be a apart of the overall End User Compute team and will be replacing current hardware that is not compatible with Win11.
This is a lead position. This person must have a high degree of situational awareness and customer focus. Experience in a healthcare setting would be great. Having been in a working supervisor role where they have demonstrated strong leadership and communication skills with some project management expertise is preferred. Capable of taking a leadership role in directing project team in daily tasks. Demonstrates advanced level of skill in one or more key technology areas. In-depth product, technology, industry or service related specialized skills. Serves as liaison between project manager, project team and customer. Ability to provide project status reports to communicate progress and completion.
Overall Job Responsibilities:
Analyze, install, configure, maintain and troubleshoot end computing devices, system software and drivers in support of company-wide systems, departments and individual users.
Install and support IT Services' standard desktop hardware and software. Support networked and stand-alone peripherals.
Meet all productivity and quality standards or completion rates in the "EDS Service Productivity and Quality Standards" document.
Ensure that production systems operate accurately, reliably, and efficiently.
Actively manage user relationships to analyze, plan, prioritize and follow up project work and systems requests.
Evaluate and implement user requests.
Follow up with users and management to confirm that work has been performed as expected.
Assist other team members with research and problem solving. Provide consultation to other support team members, IT Services project teams and the general Medical Center user community.
Participate in large and small scale project related duties.
Support IT Services standards for infrastructure. Ensure that procedures are followed to ensure the security and integrity of data and software.
Work with selected software and hardware vendors to provide user functionality in a manner consistent with company standards, policies and practice.
Assist in the development of strategies for hardware and software architectures, and strategies to ensure their applicability to Medical Center needs.
Participate in departmental quality improvement projects when required.
Other related duties as assigned.
Skills
Desktop, Troubleshooting, Hardware, Windows, Technical support, Imaging, Deployment
Experience Level
Expert Level
Pay and Benefits
The pay range for this position is $28.00 - $31.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Seattle,WA.
Application Deadline
This position is anticipated to close on Sep 23, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
This position will be supporting the VDI Project. This person will be a apart of the overall End User Compute team and will be replacing current hardware that is not compatible with Win11.
This is a lead position. This person must have a high degree of situational awareness and customer focus. Experience in a healthcare setting would be great. Having been in a working supervisor role where they have demonstrated strong leadership and communication skills with some project management expertise is preferred. Capable of taking a leadership role in directing project team in daily tasks. Demonstrates advanced level of skill in one or more key technology areas. In-depth product, technology, industry or service related specialized skills. Serves as liaison between project manager, project team and customer. Ability to provide project status reports to communicate progress and completion.
Overall Job Responsibilities:
Analyze, install, configure, maintain and troubleshoot end computing devices, system software and drivers in support of company-wide systems, departments and individual users.
Install and support IT Services' standard desktop hardware and software. Support networked and stand-alone peripherals.
Meet all productivity and quality standards or completion rates in the "EDS Service Productivity and Quality Standards" document.
Ensure that production systems operate accurately, reliably, and efficiently.
Actively manage user relationships to analyze, plan, prioritize and follow up project work and systems requests.
Evaluate and implement user requests.
Follow up with users and management to confirm that work has been performed as expected.
Assist other team members with research and problem solving. Provide consultation to other support team members, IT Services project teams and the general Medical Center user community.
Participate in large and small scale project related duties.
Support IT Services standards for infrastructure. Ensure that procedures are followed to ensure the security and integrity of data and software.
Work with selected software and hardware vendors to provide user functionality in a manner consistent with company standards, policies and practice.
Assist in the development of strategies for hardware and software architectures, and strategies to ensure their applicability to Medical Center needs.
Participate in departmental quality improvement projects when required.
Other related duties as assigned.
Skills
Desktop, Troubleshooting, Hardware, Windows, Technical support, Imaging, Deployment
Experience Level
Expert Level
Pay and Benefits
The pay range for this position is $28.00 - $31.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Seattle,WA.
Application Deadline
This position is anticipated to close on Sep 23, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.