Account Engagment Specialist

    • CJ SoSe
  • Santa Fe, NM
  • Posted 2 days ago | Updated 2 days ago

Overview

Hybrid
$23.5
Contract - W2
Contract - 3 Month(s)
No Travel Required

Skills

Communication
Customer Relationship Management (CRM)
Government Sales
HP
Dell
Customer Service
Sales
Procurement
Pricing

Job Details

Position Overview:
The Account Engagement Specialist supports federal clients by responding to contract-based opportunities, providing timely quotes, and managing client relationships. This is a high-volume, entry-level sales role with significant training and growth potential in the federal IT space.

Key Responsibilities:

  • Handle inbound calls/emails from federal clients
  • Respond to RFQs, provide pricing & product info
  • Build and manage client relationships
  • Track contracts and support renewals/extensions
  • Maintain CRM records and hit daily/weekly sales metrics
  • Collaborate with internal sales and technical teams
  • Research product availability and procurement data
  • Cold calling and outreach (bid board-driven sales)

Qualifications:

  • High school diploma or equivalent required. Associate degree or recent college grads (Business/IT) preferred
  • 1 3 years of sales or customer service experience.
  • Proficient in Microsoft 365 (Excel, Outlook, Teams)
  • Knowledge of technical terms such as understanding what a terabyte is, a motherboard, RAM, and other similar terms.
  • Strong communication, curiosity, and initiative. Culture fit is #1 criteria (see below)
  • Able to meet quotas (e.g., 20 quotes/day, $1M pipeline). Comfortable with cold calling

Nice to Have:

  • Federal sales or procurement experience
  • Knowledge of IT products or working with Value Added Resellers (VARs) like Dell, HP, or CDW
  • Experience working in a fast-paced, quota-driven sales environment

Culture Fit:

  • Confident self-starters who ask questions
  • Comfortable reaching out to leadership for support
  • Curious, competitive, and eager to learn
  • Serious about their work and growth-minded
  • Thrives in an intense, high-energy sales environment
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.