Overview
Skills
Job Details
We are seeking a Senior Salesforce Solution Architect/Developer with expertise in Field Service to lead the design and implementation of transformative Salesforce solutions. In this role, you ll partner with business leaders and technical teams to develop scalable architectures that drive efficiency, enhance user experience, and enable seamless integration across platforms. If you re passionate about Salesforce architecture and have a track record of delivering high-impact solutions, we want you to join our innovative and collaborative team.
How You'll Create Possibilities
Responsibilities:
Architectural Design & Solutioning (60%)
- Participate in the design of Salesforce Field Service architectures, focusing on scalability, performance, and user experience.
- Develop and document detailed solutions for business requirements, including data flows, automations, and integration patterns.
- Evaluate configuration versus customization approaches and recommend optimal use of Salesforce objects, fields, and processes.
- Provide input to integrations with third-party systems and applications to ensure seamless data exchange.
- Partner with stakeholders and product owners to define requirements, ensuring alignment with business objectives.
- Conduct impact analysis of proposed solutions on existing systems and workflows.
Collaboration & Development (30%)
- Guide development teams by conducting technical reviews and mentoring other developers on Salesforce best practices.
- Code and/or configure Salesforce solutions of stories identified in Sprint Planning
- Actively participate in all Agile ceremonies, offering technical input during sprint planning and backlog grooming.
- Drive alignment between technical architecture and business strategy.
Deployment & Continuous Improvement (10%)
- Participate in the deployment of Salesforce Field Service solutions, in coordination with DevOps resources, ensuring successful implementation and adoption.
- Monitor and confirm post-deployment system performance and stability.
- Champion continuous improvement by staying ahead of Salesforce platform updates and emerging technologies.
What You'll Bring to Our Team
Minimum Qualifications:
- Bachelor s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- 5+ years of experience in Salesforce architecture, with a strong focus on Field Service solutions.
- Proven ability to design end-to-end Salesforce solutions, including system integrations and custom development.
- Salesforce certifications such as Field Service Consultant, Application Architect, or System Architect.
- Expertise in Field Service concepts, including scheduling, optimization, and resource management.
- Strong interpersonal and communication skills, with the ability to influence stakeholders at all levels.
Preferred Qualifications:
- Master s degree in Computer Science, Information Technology, or a related field.
- Additional certifications in Salesforce Sales, Service, or Experience Cloud.
- Experience with other enterprise platforms and integration tools (e.g., MuleSoft, APIs).
Working Conditions:
This is a remote role, with occasional weekend or evening work as needed. Work is typically done during U.S. Eastern Time Zone hours.