Overview
Skills
Job Details
Job Title: UX Research Operations Specialist
Location: San Francisco Metro, CA USA (100% Remote)
Duration: 3 Months
Job Description
As a Research Operations Specialist, you ll support Dropbox Dash by partnering with research, design, product, sales, marketing, and data science to drive full-cycle participant recruiting. You ll help kick off projects, manage timelines, and uphold ethical standards, ensuring research runs smoothly and effectively. Your work will enable insights that shape Dash s AI/ML-powered experiences, creating magical, reliable, and user-centered solutions.
Responsibilities
You own the entire process of recruiting participants for research studies, including identifying suitable candidates, outreach, and scheduling.
Partner with researchers, designers, and product teams to develop effective recruitment strategies aligned with project goals.
You advise research teams on realistic timelines for projects and managing stakeholder expectations regarding project progress.
You are ambitious and hold high agency, with the ability to prioritize when faced with multiple projects and know when to ask for help
Ensure the privacy and security of participant information and data in accordance with data protection regulations.
Basic Qualifications
B.S. or B.A.
3+ years professional working experience
Experience with using online collaborative document/spreadsheet tools
You are able to prioritize multiple assignments, stay organized, and you enjoy sweating the details
You have developed a successful program or process for UX Research and/or Design
Experience with scheduling and calendar management tools
Experience with partnering with sales and marketing to source participants for research
Strong project management, organizational, communication and multitasking skills.