Overview
On Site
$75000
Full Time
Job Details
Position: Data & Support Analyst
Position Type: Direct hire
Compensation: $60k - $70k
Location: Remote (Tulsa area preferred)
Job Summary:
We are seeking an experienced Data & Support analyst to diagnose, analyze, and troubleshoot user reported issues within our systems. This role requires hands-on expertise with webapp support & troubleshooting to diagnose and resolve end user issues. The ideal candidate also brings some SQL knowledge to the table to help identify data related problems. As a tech startup, this role may require wearing many hats and encourages eagerness to learn new systems while we develop our support processes and procedures. We foster a collaborative, learning-oriented culture and encourage ownership, innovation, and professional growth.
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Key Responsibilities:
Required Skills and Qualifications:
Preferred Qualifications:
To learn more about this opportunity call us at .
Apply online at ArchonResources.com.
TULIT
Position Type: Direct hire
Compensation: $60k - $70k
Location: Remote (Tulsa area preferred)
Job Summary:
We are seeking an experienced Data & Support analyst to diagnose, analyze, and troubleshoot user reported issues within our systems. This role requires hands-on expertise with webapp support & troubleshooting to diagnose and resolve end user issues. The ideal candidate also brings some SQL knowledge to the table to help identify data related problems. As a tech startup, this role may require wearing many hats and encourages eagerness to learn new systems while we develop our support processes and procedures. We foster a collaborative, learning-oriented culture and encourage ownership, innovation, and professional growth.
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Key Responsibilities:
- Define, analyze, and troubleshoot both internal and external end-user issues of our applications. This may include, but not be limited to environments such as databases, and webapps.
- Communicating with both internal and external stakeholders through ticketing systems (Such as Jira) and documenting those results
- Proactively communicating with members of leadership when potentially critical issues arise
- Utilize reporting tools (Excel, Jira) to track and document escalated issues
Required Skills and Qualifications:
- Prior professional software, webapp, and/or database troubleshooting & support experience
- Basic proficiency in SQL equivalent to at least 1 year experience to diagnose and determine potential data issues
- Strong problem-solving skills and ability to work independently and efficiently in a remote environment
Preferred Qualifications:
- Experience with healthcare data, HIPAA compliance, and data security best practices.
- Experience working in agile development environments with tools such as Jira.
- Previous experience in a startup or fast-growing technology company.
To learn more about this opportunity call us at .
Apply online at ArchonResources.com.
TULIT
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