Overview
On Site
Depends on Experience
Contract - W2
Contract - Independent
Contract - 6 Month(s)
No Travel Required
Unable to Provide Sponsorship
Skills
Customer Relationship Management (CRM)
Agile
Communication
Scrum
ServiceNow
IT Service Management
ITIL
Leadership
Job Details
Top Required Skills (8+ Years Each)
- Hands-on experience implementing and configuring ServiceNow
- Proven delivery of multiple ServiceNow module implementations or enhancements
- Strong expertise across core ServiceNow modules:
- Incident, Problem, Change
- CMDB, Knowledge
- Service Catalog, Request Fulfillment
- Discovery, etc.
- Experience with:
- ITOM
- Integrations & Automations
- CSDM framework
Nice-to-Have Skills
- Experience with Agile/Scrum delivery methodologies
- Knowledge of ITIL/ITSM processes and frameworks
- Strong communication skills and ability to present technical guidance to senior leadership and business stakeholders
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.