Overview
$65/hr
Full Time
Contract - W2
Contract - Independent
50% Travel
Skills
Cisco Unified Contact Center Express (UCCX)
Cisco Unity Connections (CUC)
Cisco Unified Communications Manager (CUCM)
Job Details
Senior Systems Engineer- ONSITE
Lansing, MI
12 months
Duration: 1 year with possible extension
Hybrid: Resource will be working a hybrid schedule. NO REMOTE ONLY OPTION. Will need to be onsite from day 1, two days a week.
Local or non/local: Local candidates ONLY (must be located within 2 hours of Lansing, MI)
Lansing, MI
12 months
Duration: 1 year with possible extension
Hybrid: Resource will be working a hybrid schedule. NO REMOTE ONLY OPTION. Will need to be onsite from day 1, two days a week.
Local or non/local: Local candidates ONLY (must be located within 2 hours of Lansing, MI)
Please note, resource may need to work some weekends or after hours.
Hybrid: Resource will be working a hybrid schedule. NO REMOTE ONLY OPTION. Will need to be onsite from day 1, two days a week.
Local or non/local: Local candidates ONLY (must be located within 2 hours of Lansing, MI)
Local or non/local: Local candidates ONLY (must be located within 2 hours of Lansing, MI)
DTMB Network Services is seeking a Senior System Engineer resource to provide design, engineering, technical, implementation support, process design and service design package documentation for the Cisco Unified Contact Center Express (UCCX). There are enhanced call routing & call center agent/supervisor functional requirements that require a skilled technical engineering resource. This resource will provide Level 2 and 3 technical support, training and knowledge transfer to the Telephony Services staff. In addition, this resource will provide engineering and technical support for the Cisco Unified Communications Manager (CUCM) and Cisco Unity Connection (CUC).
Top Skills & Years of Experience:
Cisco Unified Contact Center Express (UCCX): 5+ years
Cisco Unified Communications Manager (CUCM): 5+ years
Cisco Unity Connections (CUC): 5+ years
Cisco Unified Contact Center Express (UCCX): 5+ years
Cisco Unified Communications Manager (CUCM): 5+ years
Cisco Unity Connections (CUC): 5+ years
Clear and concise written and verbal communication is crucial to success and productivity in this role.
Interview Process: Virtual Interview via MS Teams video. Please use laptop and be prepared to share screen if asked.
Duration: 1 year with possible extension
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.