Application Monitoring Engineer

  • Arlington Heights, IL
  • Posted 19 hours ago | Updated 7 hours ago

Overview

On Site
USD 45.00 - 50.00 per hour
Full Time

Skills

Real-time
Performance Monitoring
Art
Amazon Web Services
Recovery
Microsoft Windows
HP-UX
IBM AIX
Solaris
Cloud Computing
Virtualization
Database
Storage
Backup
Dynatrace
AppDynamics
Microsoft SCOM
Collaboration
Problem Management
Computer Hardware
Incident Management
Performance Management
Project Management
Preventive Maintenance
System Administration
Unix
Linux
Microsoft Operating Systems
Microsoft Windows Server
IT Service Management
Service Management
Middleware
Oracle WebLogic
IBM WebSphere
IBM Websphere DataPower
VMware
Hyper-V
Scripting
Shell
Python
Communication
Information Technology
Privacy
Finance
Credit Cards
Banking
Onboarding
Payroll
Training
Reporting

Job Details

Position: Application Monitoring Engineer
Location: Arlington Heights, Illinois
Duration: Contract
Job ID: 169437


Shift timing: 3rd Shift (11 PM - 7:30 AM Central time)
Contractor must be available to train on days for about 2-6 weeks depending on how long it takes them

Must Have Skills:
  • System administrator - Linux/Window with real-time monitoring experience
  • AWS experience
  • Enterprise monitoring experience including Application Performance Monitoring - Dynatrace is a plus


Job Overview:
This position is a critical role within the Digital Technology Command Center, providing 24/7 operational support through proactive monitoring. As part of the Application Recovery Team (ART), the Systems Engineer III will support monitoring for digital channels, production environments, application health, and distributed systems. The role involves working with Unix/Linux, Windows, VMware, HyperV, Middleware, and AWS Cloud environments. The candidate will be responsible for ensuring application performance, availability, and restoration of services while adhering to ITIL Service Management best practices.

Responsibilities:
  • Provide day-to-day support for application recovery and availability in digital channels.
  • Perform system administration for Windows, Unix/Linux, HPUX, AIX, Solaris, and Linux environments.
  • Monitor and support critical processes in Cloud, Virtualization, Middleware, Database, Storage, and Backup areas.
  • Utilize enterprise monitoring tools such as Dynatrace, Datadog, AppDynamics, Big Panda, SCOM, and LogicMonitor.
  • Respond to alerts from monitoring tools and escalate issues as needed.
  • Collaborate with cross-functional teams to resolve unplanned outages and improve system stability.
  • Write scripts using Shell, Python, etc., to automate remediation of alerts and enhance system efficiency.
  • Follow ITIL Service Management practices, including Change, Incident, and Problem Management activities.
  • Communicate effectively with technical teams and business stakeholders.
  • Ensure enterprise standards and security are maintained on hardware and software.
  • Support incident response processes and implement improvements to prevent recurring issues.
  • Work on a midnight shift (11:00 PM - 7:30 AM CST) and be available for weekend shifts.

Qualifications:
  • 1-2 years of experience in an operational support role.
  • Intermediate systems administration experience in Unix/Linux and Windows server environments.
  • Strong knowledge of ITSM Service Management best practices.
  • Experience with application performance tools and enterprise monitoring tools.
  • Familiarity with Middleware components such as Weblogic, Websphere, and DataPower.
  • Understanding of virtual technologies like VMware and HyperV.
  • Proficiency in scripting languages such as Shell and Python.
  • Excellent verbal and written communication skills.
  • Ability to analyze application systems issues and assess impact.
  • Reliable and punctual attendance is essential.

About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit ;br>
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Pay Range: $45 - $50 Hourly on W2

The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.

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About PTR Global