Business Analyst (WIC Project)

Job#: 3010634

Job Description:

The Public Applications Support Branch (PASB) within the Division of Eligibility Systems (DES) is seeking 3 Business Analyst to support a new project to determine eligibility for the Supplemental Nutrition Program for Women, Infants, and Children (WIC). The project will involve updates to existing Cabinet for Health and Family Services (CHFS) systems and the creation of new systems or modules to support the WIC program.

The selected candidates will attend WIC business process review, requirements gathering, and Joint Application Design (JAD) sessions for the WIC project to become a Subject Matter Expert (SME) for the testing of the WIC project. The candidate will use knowledge gained in these sessions to draft thorough test plans and test scenarios and will execute testing. The candidate will work under deadlines, must be capable of handling a large workload, and must be able to work independently with only general direction.

Prior experience determining eligibility for or supporting administration of the WIC program is strongly preferred.

Primary Responsibilities Include (but not limited to):

The Business Analyst will be a member of a team who will be responsible for:

• Drafting complete test plans and test scenarios for the WIC project
• Executing test scenarios and thoroughly documenting results
• Holding the system vendor accountable to satisfactorily resolve system defects and gaps discovered during testing of the WIC project
• Leading the test effort on the division's sections of the WIC project. This could include coordinating with other testers not specifically assigned to the WIC project and serving as the WIC SME (i.e. assisting those testers with questions on specific WIC functionality or reviewing their test results for accuracy)
• Actively participating in all business process review, requirements gathering, and Joint Application Design (JAD) sessions and other meetings
• Reviewing design documentation drafted by the system vendor for thoroughness and completeness (e.g. ensure there are no gaps in the design and that the design meets business partner's requirements)
• Coordinating with staff from other Office of Application Technology Services (OATS) divisions on the WIC Project

Required Qualifications:

The candidate must have either prior experience in providing business analysis on a large-scale IT system or prior experience determining eligibility or supporting administration for the WIC program.

• Bachelor's degree, or equivalent combination of recent, relevant work experience.
• 3-5+ years working in a Business Analyst position OR 3-5+ years strong background in the WIC program
• Experience performing testing and verifying solutions meet requirements.
• Ability to handle a heavy workload with general direction.
• Must be self-motivated and able to work independently and in conjunction with team members.
• Possess strong written and verbal communication skills.
• Proficient problem-solving skills.
• Must be adaptable to change in a fast-paced environment.
• Strong understanding of SDLC methodology.
• Relationship management and facilitation skills.
• Strong decision-making ability.
• Must be detail oriented.
• Maintain confidentiality and exercising discretion is essential.

Education

• Bachelor's (Preferred)

Schedule

Ability to set up a flexible schedule; 40 hours a week during days Monday-Friday

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.